Features and Ease of Use
Unlike its competitors in the Bangladesh market, Kite Web doesn’t provide reseller, VPS, cloud, or dedicated server hosting. Its web hosting services are limited to Linux-based shared hosting that comes with the following features:
- 99.9% guaranteed uptime
- Daily backups
- cPanel control panel
- Fantastico auto-installer
- From 100 MB to 3000 MB disk storage
- From 10 GB to 100 GB bandwidth
- Ruby on Rails support
- phpMyAdmin tool and Remote MySQL
The four shared hosting packages allow you to host one domain per account and come with a minimum of 5 FTP accounts, 5 MySQL databases, and 50 email accounts. As with many hosting vendors, you get the popular cPanel control panel with SSH access so that both beginners and experts can control their hosting.
The Fantastico auto-installer is provided so that you can install additional applications via one-click scripts, although personally, I prefer the alternative Softaculous installer offered by other vendors. I’m also not too keen on the fact that Kite Web supports the older PHP 5 rather than the newer PHP 7.
Kite Web doesn’t have its own data center, and instead, it houses its servers in the world-class LiquidWeb U.S. data center that uses Tier 1 premium bandwidth.
Pricing and Support
Although Kite Web isn’t the cheapest Bangladeshi hosting company, its transparent prices are affordable. Whether you’re based in Bangladesh or somewhere else, you can subscribe to any of the hosting plans by bank transfer to Kite Web’s account. The situation regarding refunds is unclear.
Unfortunately, it’s bad news about Kite Web’s customer support. There is no live chat, so you have to use the company’s contact form or email address, but I received no response via either channel. The website’s tutorials section is empty, and the FAQ page will only answer a few basic questions: