Reviews and expert opinion KiliHost

Tanzanian web hosting company Kilihost is located in Dar es Salaam. It claims to be one of the top hosts in its home country, but since it relies on a WHMCS-powered store and support website (with no separate product marketing website), it’s hard to say much more about the company itself. However, its Facebook page says that it was established in 2014.

Kilihost offers shared, reseller, and email hosting services, plus domain services and SSL certificates.

Features and Ease of Use

Kilihost sells seven shared hosting plans, one email hosting plan, one DNS hosting plan, and three reseller hosting plans. The shared hosting plans provide you with:

• 500 MB to 50 GB disk space
• 10 GB to 1,000 GB bandwidth
• Unlimited emails
• 99.9% uptime guarantee

From the limited information provided, I can’t tell you how many domains you can host or what kinds of backups you’ll get. However, I can tell you that you get free SSL, and there are RapidSSL paid options too. The cPanel control panel incorporates the Softaculous installer for additional content management and other programs.

Other services sold by Kilihost include email hosting and DNS hosting.

Pricing and Support

Kilihost’s hosting plan prices range from competitive to pricey. With few beginner-friendly features such as a website builder (as far as I can see), it doesn’t seem particularly attractive. You can pay annually in U.S. dollars or Tanzanian shillings, but there is no money-back guarantee as far as I know.

You can contact Kilihost’s customer support team by submitting a ticket or filling out an online pre-sales contact form on its WHMCS-powered website. Note that the Facebook page also provides a telephone number and email address. Although it took eight hours after my ticket submission, I got most (but not all) of my questions answered: