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ITworks Review 2024 – Is It What It Seems?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Based in Norway, ITWorks is a well-experienced web hosting provider. It offers a wide range of hosting packages at affordable prices, without compromising the quality of the service or holding back on features.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Screenshot 2019 05 12 at 08.36.45ITWorks was originally the publishing solutions company of Aleo, a Norwegian company that was founded in 2002. In 2017, the whole enterprise was restructured to become ITWorks AS. This vendor specializes in shared hosting and domain registration, and – since it mainly targets the Norwegian market – its website is only available in that language.

Features and Ease of Use

ITWorks’ web hosting plans support both Windows and Linux, except for the lowest plan that is only available for Linux. All plans offer the following common features:

  • SSD storage
  • Unlimited bandwidth
  • Plesk control panel
  • 99.9% uptime guarantee
  • Regular backups
  • SSL certificates

Although you don’t get the popular Softaculous app installer, the Plesk control panel incorporates an easy app installer that lets you install the likes of WordPress and Joomla with a single click. Regular automatic backups protect your valuable website data.

Pricing and Support

ITWorks’ prices are pretty affordable compared with international providers. The Linux hosting packages come in Starter, Small, Medium, Large, and X-Large sizes whereas with Windows plans only come in Small, Medium and Large. You pay a little extra for the Windows plans. The available packages differ in terms of storage, the number of email adress, and the number of MySQL databases.

Regrettably, they only accept payment via bank transfer, but the technical support team informed me that they might add support for PayPal payments in the future. Another drawback is the absence of a money-back guarantee, although they do offer the possibility of receiving a refund for any unused hosting time if you’re not completely satisfied.

The hard-to-find knowledge base contains a small set of tutorials and FAQs, but no video tutorials. For one-to-one support, you can contact customer support via support ticket, support email, and live chat via Facebook. I was unable to secure a response to my test ticket, but I was successful with the live chat via Facebook (which of course is only available to customers with Facebook accounts):

Customer support 2




How does ITWorks match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
ITWorksCompareOur Score4.0Compare
Tailor Made ServersCompareOur Score2.9Compare


When it comes to comparing prices with the quality of the service and the features supported, ITWorks AS does a good job in balancing the ratio. However, it could benefit from a few improvements. These include introducing different payment methods and improving their customer support responsiveness. Other than that it’s a considerable and reliable provider.


  • Plesk control panel
  • 99.9% uptime guarantee
  • SSD storage
  • Unlimited bandwidth


  • Unresponsive support ticket
  • Limited payment methods

Get affordable hosting solutions, for Windows and Linux, at ITWorks AS.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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