Reviews and expert opinion Intercity

Ranked 3383rd from 3416 Web Hosting
4.0
Features
4.0
Ease of Use
4.1
Support
4.0
Pricing
3.9
Server locations
Israel
United States
Germany
James Guill
James Guill
Web Hosting Expert
Intercity offers shared hosting services as well as WordPress and PrestaShop hosting. However, their website is in such disrepair that it doesn’t bode well for their facilities.

Overview

Intercity1

Intercity is an Israeli hosting and cloud services company that offers shared hosting, virtual servers, and dedicated server products. While they appear to provide decent basic services on paper, the condition of their homepage makes me concerned with the quality of their services.

Features and Ease of Use

Intercity offers shared hosting services with a group of features that makes them seem reasonable for most basic websites. Their plans reportedly include:

  • Unlimited bandwidth
  • Softaculous auto-installer
  • cPanel access
  • Daily backups kept up to 14 days

They don’t list anything in the way of advanced features, and their own website outrightly states that their services are only good for basic and mostly static websites. 

The website has some navigation issues, which are a big red flag. If they aren’t bothering to update their website, will they provide ample support for their customers’ websites? Half of their links either don’t work, or they loop back to the webpage you were previously on.

They don’t offer any form of website builder, but they offer the Softaculous auto-installer (assuming the link to that isn’t broken as well.) You can also use cPanel to build your website. They don’t offer any sort of uptime guarantee, but from customer reviews it appears that most users haven’t had an issue with uptime.

Pricing and Support

Intercity offers only two web hosting plans, both of which appear to be on Linux — though there aren’t many details provided. The differences in their plans are outlined below:

Basic OneBasic Two
Storage3GB5GB
Domains supported12

In addition to standard shared hosting, they offer both WordPress and PrestaShop hosting. Here’s a quick rundown of their WordPress plans:

WordPress OneWordPress TwoWordPress Three
Storage1GB3GB10GB
Domains124

Unfortunately, I was unable to get to the section of their website to check out their PrestaShop plans. Storage on these plans is decent for basic websites, but again, they state that their plans are not suitable for websites requiring large databases or for those hosting large media files.

For standard plans, the biggest downside is the price. Their standard plans are pricier than most other hosts. However, their WordPress plans are actually a bit cheaper than other hosts, and you can host more than one domain on WordPress Two and WordPress Three. This is one of those rare instances where WordPress users may have an advantage, at least regarding pricing.

Their support setup is as broken as their website. They claim to offer online ticketing and live chat support, but surprise surprise, the links to those don’t work. They do offer phone support, however. There’s a knowledge base on the website, but — you guessed it — this doesn’t work either. This does not instill confidence in me that they will be able to support their customers well.

Bottom line on Intercity

At this point, I don’t recommend trying out this web hosting provider until they put in the effort to fix their website. Their lack of concern about their webfront doesn’t bode well for their quality of service.

Pros

  • Unlimited bandwidth
  • Softaculous auto-installer
  • cPanel access
  • Daily backups kept for 14 days

Cons

  • Basic shared plans very pricey
  • Problems with the website make service suspect
James Guill
James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.

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