As its name implies, InfinityFree offers free hosting “forever”. The company sells its hosting as completely free and that’s true. The company is sponsored by iFastNet – another web hosting company that provides hosting for a fee. Its servers are located in Newcastle Upon Tyne and they support over 300,000 customers. Its website is available in English only.
Features and Ease of Use
InfinityFree offers free hosting with the following features:
- 99.9% uptime
- Free subdomain
- Free SSL
- Unlimited storage
Although the company provides “unlimited” storage and “unlimited” bandwidth, don’t have high expectations on its features. It offers free hosting so you shouldn’t expect the best of services. For these “unlimited” services, it has lots of limits for server resources.
If you want to host a website with a few images, you’re likely to get hit with “server limit reached” message or similar even before you finish building the website. If you want to run a text hobby website or want to test something really simple, then you can try out InfinityFree. For other things, including a simple company website, you should look elsewhere.
One thing that I noticed is that it doesn’t support the installation of Let’s Encrypt SSL certificates and similar free SSL services. For a free hosting service, I doubt that its free SSL are paid ones so I don’t understand the restriction on customers being unable to set up these free SSLs themselves.
Despite its limitations, it does do well for beginners with Softaculous application installer. Experienced users can program their website with PHP and choose the version that they prefer. Also, the company provides 400 MySQL databases, Linux operating system, and Apache webserver.
Also, customers get 10 email accounts. That’s more than enough for a hobby website. To enhance performance, it helps customers to easily connect with CloudFlare CDN from their control panel. For the panel, customers get cPanel.
Pricing and Support
As I mentioned above, InfinityFree offers a free web hosting service. There’s no money involved. If you don’t want to or don’t have the money to buy a domain, you can use its free domain.
However, as I mentioned, you shouldn’t use the service for more than hobby websites. Customers that expected it to work for more are disappointed. Hence the many negative reviews online.
The company still makes money though but from ads. The adverts don’t show on customers websites but on its own and on your control panel.
Given its lack of money-making from customers, the company doesn’t provide one-on-one support. You can’t call or email it for support. It explicitly states that its email address is not for support.
However, there’s a robust knowledge base and a forum that’s filled with already answered questions and solutions. Its search engine is powerful so you can find your answer quickly. If it isn’t there, you can ask and are likely to get a response. These are some of the results that I got from its search engine.