Québec-based Canadian company iMasterWeb is a web agency which, according to its Facebook page, was founded in 2010. It offers web hosting, website creation, domain registration, SEO, and help with running social media accounts. iMasterWeb’s website is in English.
Features and Ease of Use
Although iMasterWeb’s shopping cart page shows several kinds of hosting — semi-dedicated, OpenVZ, KVM, and dedicated servers — its main website only advertises four shared hosting plans: Standard, Express, Pro, and Turbo. These plans provide you with the following features:
- 99.9% guaranteed server uptime
- One to unlimited hosted domains
- A multilingual website management interface
- Unlimited disk space
- Unlimited monthly traffic
- Website stats
The control panel (with a demo available) provides you with access to a Site Builder (also a demo available) with a wide range of sleek, responsive themes and several customization options so you can design a professional-looking website without any technical expertise. Alternatively, you can create a CMS-backed website by installing applications such as WordPress, Drupal, Joomla, PrestaShop, or phpBB.
Daily data backups are stored in multiple storage centers.
Pricing and Support
Although the “Standard” starter plan looks expensive, this should be considered in the context that you get unlimited disk space and monthly traffic. You can only pay annually (in USD, GBP, CAD, EUR or AUD), but the 30-day money-back guarantee should get you out within the first month if you change your mind. Any refund excludes domain registration fees, which you’ll have to pay even if you’re lucky enough to get a free domain with your purchase.
iMasterWeb offers 24/7 customer support via telephone, support ticket, or online contact form. Unfortunately, the contact form displayed an error when I tried to summon some pre-sales support. For self-support, there is a partially populated blog plus a knowledge base that can be accessed via the control panel: