HUBHOST is a web hosting and website services provider based in Russia. It offers shared web hosting, Virtual Private Servers, dedicated servers, SSL, and domain registration. Its website is in Russian only but it also provides support in English. The company’s servers are located in Moscow, Russia.
Features and Ease of Use
Large websites like international E-commerce brands and multinational corporations who need custom solutions and security can take either the VPS/VDS or dedicated servers.
Small websites like personal blogs and local business pages will find the shared hosting most suitable to their needs. Developers or agencies looking to host more than one simple website on one account can also use the shared servers. These are some of the features of web hosting:
- 95.85% uptime
- Weekly automatic backups
- Let’s Encrypt SSL
- Free .ru and related domains
- Three, six, or 12 websites on one account
- Unlimited traffic
The uptime guarantee is quite low for a hosting provider – most of its competitors offer at least 99%. With this guarantee, you could expect about 59 minutes of downtime every day.
HUBHOST provides DDoS protection of up to two levels, at the system level and at the channel provider level. This multi-layered security approach defends a variety of attack types to quickly identify and mitigate threats, and safeguard your network and website. Its security also extends to regular server and software updates to improve performance and remove vulnerabilities.
You can use WordPress, Joomla!, Opencart, and many other popular CMSes and E-commerce platforms. For hosting management, it provides ISPmanager, which has all of the features that you get in cPanel, including the auto-installer. You can also use its integrated website builder, and this control panel uses fewer server resources.
It supports PHP, Perl, and MySQL, and you can use PHPMyAdmin to manage the databases. It also allows shell access if requested.
Pricing and Support
HUBHOST’s shared hosting doesn’t come at the lowest of prices. For the resources on offer, you’ll see other companies offering them for less, though its attention to server security might make it worthwhile. However, its VPS/VDS is low-cost.
You can pay for one month, three months, six months, and 12 months. If you opt for a year, you get two months of the hosting cost discounted. However, I advise you to choose month-to-month because it helps lower your risk so that you can easily pull out if unsatisfied.
There is no money-back guarantee, but you can request a refund of left-over prepaid months. However, the process to get that refund is a long one, and you’ll have to send a legal application to the company’s postal address.
HUBHOST provides 15 hours of support every day from 9:00 AM to midnight (MST). You can reach support agents through live chat, email, phone, and ticketing system. Unfortunately, there’s no knowledge base.
I tried the live chat and was in touch with an honest and friendly agent who answered all of my questions.