Reviews and expert opinion Hub Web
Hubweb is a South Korea-based company offering a range of services including web hosting, SSL certificates, and domain registration. It was founded in 2003 with the aim to provide great service and customer support.
Its website is in Korean only, and unfortunately, you won’t have much luck with Google Translate either as many parts of the website are in image format.
Features and Ease of Use
Hubweb is one of the few companies that trusts its ability to provide a 100% uptime guarantee and backs it up with an SLA stating a 100% refund. Customers also get the following resources from its shared hosting plans:
- Nightly automatic backups
- Up to 20GB HDD
- Anywhere from 30GB to 2400GB monthly traffic
Hubweb doesn’t offer a free SSL certificate. It provides SSL support but requires you to purchase a Comodo certificate from the website.
It offers DDoS protection through a configured system that can detect and cope with attacks of a large capacity. The system can bypass the attack and transmit only normal filtered traffic, thus keeping servers from crashing and customers from losing their resources. That’s not all for security; It also has intrusion prevention, detection, and anti-virus.
I like that it offers a traffic alert service. What that does is send you a phone alert if you are about to exceed your traffic limit. This helps you quickly address that to prevent your account from being suspended or worse.
It supports PHP, MySQL, and Zend Optimizer. Customers also have SSH access. Unfortunately, there’s no support for Python or Perl.
Hubweb offers customers a restricted auto-installer. It’s for a few web applications including WordPress, GnuBoard, TechNote, phpBB, and XE. If you need to install more, you will have to use Hub Uploader (Web FTP). With this, you can upload files to your server. Hubweb also provides editable templates to design your website. Alternatively, you can take any of its WordPress plans. These are similar to the web hosting plans in terms of monthly traffic and storage space.
Pricing and Support
Hubweb’s base plan (Hub 30G) is very low-cost, and that’s mainly because its resources are low as well. The HDD is 300MB with a daily bandwidth limit of 1GB and monthly of 30GB. However, some of the plans are very expensive, even for what is offered. For example, the Hub 2400G plan is provided for the same price as some VPS and dedicated servers, despite the resources not matching that value.
There’s no free trial to alleviate your commitment risk, but you can pay on a month-to-month basis. There’s a seven-day full money-back guarantee. If you come to the decision that the service is not for you after those seven days, you can request a refund, but only for the number of unused days left.
Hubweb’s customer contact options include telephone numbers, fax, and online contact form. I used the form to try and reach them, but have yet to get a response. There’s an FAQ section with a few tutorials as well.