HostYim is a Thai web hosting company and it has been in the web hosting industry for quite a while now. It specializes in offering online services that run on cloud nodes with Proxmox virtualization to optimize the quality of its services.
Some of its web hosting solutions include shared web hosting, dedicated servers, VPS servers, colocation services as well as other internet services such as radio streaming and VoIP services. The HostYim website is only available in Thai.
Features and Ease of Use
HostYim web hosting plans incorporate the following standard features:
- Softaculous one-click installer
- Unlimited email accounts
- 99.9% stability guaranteed
- Unlimited monthly bandwidth
- DirectAdmin control panel
- IP addresses
HostYim servers are hosted in the CAT internet data center located in Bangkok, Thailand. The data center is connected with Gigabit network connections with high bandwidth to make users’ websites have the ability to load quickly, regardless of the location of their businesses.
HostYim hosting services are run on cloud nodes with the Proxmox virtualization platform that helps users manage several virtualization technologies for better utilization of server resources. This should effectively allow for high-performance servers. On the contrary, the vendor’s hosting servers fail intermittently without explanations, ending up frustrating most of its customers.
Moreover, although the vendor advertises its plans with weekly and monthly automatic backups, the reality proves otherwise. Customers have expressed their frustrations citing that its backup systems are flawed and they don’t seem to work. This in return has led to customers questioning how reliable its hosting services are.
Its shared hosting services, however, are divided into four plans: Starter Pack, Standard Park, Business Park, and Enterprise Park. The hosting plans are designed to host up to 8 websites.
Pricing and Support
HostYim web hosting solutions are, perhaps some of the cheapest in the Thai market. Yet, the hosting plans are only billed annually. After signing up for its solutions, customers get to start using their websites with an average time of 15 to 30 minutes. Prices are listed in Thai baht.
HostYim claims to provide web hosting systems that offer an uptime guarantee of 99.9%. In addition, the hosting company offers a refund policy of up to 7 days money-back guarantee.
HostYim customer support is available via telephone, email or through a contact form. While the vendor claims to offer 24/7 customer support, the support service is quite poor and its technical staff barely respond to their customer’s inquiries. My email went unanswered.
HostYim does not seem to have a ticketing system or live chat support. Also, the vendor has a very scanty knowledge base.