HostR started its journey in 2016, and it claims to be one of the most reliable web hosting startups in India. Based in Patna, Bihar, this business was previously known as Cool Free Host. It might not be free, but hopefully, it’s still cool, and its website is available in English plus 25 additional languages.
Features and Ease of Use
HostR offers seven shared cloud hosting plans (four for Linux and three for Windows) plus three managed WordPress hosting plans, one managed OpenCart hosting plan, one OVZ VPS plan, and one dedicated server plan.
The Linux shared hosting plans include the following features:
- 10 GB to 50 GB SSD storage
- Unmetered bandwidth
- Unlimited mailboxes and databases
- One to unlimited websites
- Instant deployment
All packages apart from VPS and dedicated servers include a script auto-installer service that you can use to install and run several popular scripts for WordPress, OpenCart, CakePHP, Drupal, Magento, and more. HostR also offers a custom website builder (similar to Wix), which you can use to build your website without coding skills.
Since all services are scalable (and its managed services are auto-scalable), you won’t need to look elsewhere when your business wants to expand, or when your website requires additional resources.
HostR uses SSD storage rather than HDD storage for better performance, and its OVZ VPS uses 2048MB vSwap to hold temporarily inactive memory pages. You get a minimum of 99.9% network uptime and 100% power uptime, with SLAs available that will compensate you for falling below the specified levels.
Pricing and Support
HostR’s shared hosting plans are priced slightly higher than the industry average. You can pay by PayPal or bank transfer in U.S. dollars or Indian rupees on monthly or yearly billing cycles. An annual commitment affords you two free months of service.
You can contact the company’s customer support team via telephone, ticket, email, or live chat. The live chat was inaccessible when I wanted to try it, and my attempt to raise a ticket resulted in an error message. Fortunately, I received a response to my exploratory email in less than an hour.
Those looking for self-help will be disappointed to discover that the link to HostR’s knowledge base leads to a “page not found” error.