HostViet’s website is in Vietnamese, but support is also available in English.
Features and Ease of Use
HostingViet offers SSD-based Linux and Windows shared hosting packages with a 99.9% uptime guarantee (which is a bit below the industry average). Its servers offer geographic proximity to the Asian market, which may be important for some customers.
What I like most about the feature list is the inclusion of all essential functionality for beginner webmasters, including PHP plus the Softaculous installer for WordPress, Joomla, and Drupal. There is also a separate website design service to help you get your new site off the ground.
Experienced webmasters can also find plenty to get excited about, including daily backups and a choice of cPanel, DirectAdmin, and Plesk control panels.
Other features include:
- Free SSL certificate
- Support for Perl
- Apache web server
Two things I would have liked to have seen are (for beginners) a free domain and (for experienced webmasters) Cron jobs.
HostingViet also offers Windows and Linux VPS plans with the following features:
- Full root access
- RAM and memory upgrades
It would also have been nice to see fully managed plans for anyone wanting help with setup and maintenance.
Support and Pricing
Discounts are available when you purchase plans on three, six, or twelve-month terms. And HostingViet offers a 30-day 100% money-back guarantee on all of its shared hosting and VPS plans, so you can sign up safe in the knowledge that you can back out within the first few weeks.
The pricing for beginner-friendly shared hosting plans is excellent. You get as many as ten MySQL processors for less than the price you would pay for one with other vendors. Although there are bandwidth caps, the capacities are so high (up to 80 GB) that it shouldn’t be an issue. For small sites looking for fast data retrieval times, this is one of the best offers you’ll find.
The one downside is that the memory capacities don’t rise above 2 GB unless you purchase additional memory. And the two CPU cap means that webmasters with large sites will likely pay more than the listed prices for the performance they need. It’s a similar story with the VPS plans.
Support options are good. A self-help knowledge base is available to answer basic questions, and you can summon one-to-one support by telephone and email. I was able to connect instantly to live chat and get English language support: