HostingsPTY provides a range of web hosting services using more than three million servers in ten locations across seven countries. It was founded in 2015, and its offices can be found in the United States, Germany, and Japan. Despite being a relatively recent entrant on the web hosting scene, HostingsPTY has already served 100,000 customers around the world.
HostingsPTY’s website is in English.
Features and Ease of Use
HostingsPTY offers shared cloud hosting, reseller hosting, VPS, and dedicated servers. There are three shared cloud hosting plans – Cloud Starter, Cloud Gold, and Cloud Enterprise – which offer different amounts of storage space and allow you to host different numbers of websites.
Shared hosting customers are provided with the following features:
- Uptime SLA
- From 10 GB SSD to unlimited SSD
- Automatic daily backups
- Free SSL
- One, five, or unlimited domains on one account
- Free domain registration, depending on the length of your commitment
You get the cPanel control panel to control your hosting and files. Built into this is the Softaculous auto-installer that helps you install additional applications. Note, however, that there is no website builder, so you’ll need to know how to create a website yourself, or hire someone who does.
The good news is that HostingsPTY provides an SLA-backed uptime guarantee. The bad news is that the exact level is unclear. The home page advertises a 99.99% uptime SLA, the individual shared hosting plans indicate a lower 99.95% uptime SLA, and the terms-of-service page presents an even lower 99.9% uptime SLA (with a one-month credit as compensation). I understand that the SLA changes every year to reflect the uptime that this vendor believes it can uphold.
HostingsPTY’s network has a built-in anti-DDoS capability, but the security of its data centers extends beyond simple software to include fire and intrusion protection.
Pricing and Support
HostingsPTY provides quality services at a reasonable cost, but it uses a promotional trick to draw customers in. Subsequent months cost 400% to 800% more than the first month’s promotional price. It also adds a 7% transaction fee to all plans at the checkout.
On the plus side, you do get free SSL, and you get a free domain registration when you pay for annual, semi-annual, or quarterly hosting on a Cloud Starter, Cloud Gold, or Cloud Enterprise plan. In the worst case, you can take advantage of the 30-day money-back guarantee that should get you out if anything goes wrong.
HostingsPTY provides 24/7 customer support that can be accessed via email, telephone or support ticket. The live chat button doesn’t seem to work, but I received a response in less than 30 minutes when I submitted a support ticket:
For self-support purposes, HostingsPTY’s knowledge base is no use at all since it only outlines the vendor’s terms and conditions.