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Reviews and expert opinionHostingSource

Gwen RodgersGwen RodgersWeb Hosting Expert

HostingSource provides feature-packed hosting plans with unlimited resources, but customer service is slow, and prices can creep up at the checkout.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

HostingSource

HostingSource has been providing website hosting services since 2006. This U.S. company has two data centers, in New York and New Jersey, and a website in American English.

Features and Ease of Use

HostingSource

HostingSource is a full-service host offering shared hosting, VPS packages, dedicated servers, and cloud hosting. As standard, you can expect to find the following core features:

  • 99.9% uptime guarantee
  • Daily automatic backups
  • A free domain name
  • Unlimited add-on domains
  • Unlimited disk space and bandwidth

Beginners get a free website building tool with hundreds of templates, plus a one-click installer for 60 programs, including the usual suspects such as WordPress, Drupal, Joomla, and Magento.

Developers also get plenty of features, including phpMyAdmin access, FTP access, MySQL databases, and Cron jobs. Advanced programming language support is provided for Python, PHP (the slower version 5), and Ruby on Rails.

In addition to good features, you also get great resource allocations: unlimited disk space, bandwidth, domains, email accounts, and MySQL databases. This is a boon if you don’t want to worry about exceeding your quotas.

Pricing and Support

At first glance, HostingSource’s prices seem really cheap, especially when you consider the unlimited resources. One caveat is that you have to sign up to a three-year term to get the best prices, but the 30- or 45-day money-back guarantee (it depends which part of the vendor’s website you believe) should make you feel better about making such a major commitment.

Another caveat is the fact that the price increases as you progress through the checkout process because many of the apparent inclusions actually turn out to be optional paid extras. Daily automatic backups cost extra every year, SSL certificates come with a one-off cost, and “Advanced Site Protection and Performance Accelerator” (whatever this is) also bumps up the price.

When you’re done, the final price could be twice what you were expecting to pay.

24/7 customer service can be accessed via telephone, ticket, email, or live chat, and there is a small knowledge base containing about ten articles. Since this vendor’s website put a few questions into my mind, I tried to get them answered via live chat. Despite being number 1 in the queue, no one ever answered:

HostingSource

How much does HostingSource cost?
HostingSource offers plans from $1.99 to $39.99. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostingSource plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. HostingSource can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostingSource here.
How good is HostingSource’s customer support?
HostingSource is not ranked as one of our top web hosts. But that can also be a result of HostingSource being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.0

Comparison

How does HostingSource match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
HostingSourceCompare4.3Compare
BluehostCompare2.5Compare

User reviews

Based on 42 reviews in 1 languages
4.9
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5
Gilbert Parrott
USA
May 05, 2021
My multiple sites are up all the time

Keep it up, hostingsource team! Luckily I haven't had to use the support a lot, but when I have had to use it, responses have been very fast, and they will work with you to get things fixed. HostingSource has by far the fastest, politest and most knowledgeable support team that I have ever met. I have never been so carefree about my server is online or not because I know that someone responsible guards my back. A top-notch service from a top-notch company.

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5
Emile Parillo
Costa Rica
marstv.pw
April 22, 2021
Works well for Open Cart!

I would like to thank hostingsource for their work. This host has the best support I have ever had. I am glad that I get to talk to support and actually get a reply back. I want to thank them and everyone on the support team for all their hard work in helping me out.

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5
Hilario B.
Portugal
April 06, 2021
Reliable Servers for a sweet price

I've been using Hostingsource for 6 months now and have just commissioned our second VPS. The level of support is excellent: quick response and knowledgeable, helpful staff. On top of that, the hosting packages are of great value for the specifications provided. Highly recommended.

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5
Tanner Manthey
Czech Republic
March 25, 2021
Good Ddos Protected hosting service

5 out of 5 - No doubt, HostingSource being a great web hosting provider to host your website/s with! Highly Recommended! No issues get unsolved... Got various levels of support personnel, so no issues get unresolved. I have rented a shared hosting account from these guys for almost 11 months, and whenever I need help due to my inexperience, they are always there with a quick response.

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5
Ollie Olea
Albania
March 09, 2021
The support people are very experienced

They've been very easy to work with and I have had no problems at all. Although Hostingsource is not quite the cheapest hosting service available on the web I'm very amazed of the client service they provide and also of the quality of their service. They really serve their customers by meeting their needs for quality hosting.

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5
Jonathan C.
USA
gescha.fun
February 15, 2021
Uptime and reliability are taken as featured features

The hosting package is coming with a bunch of free software, like 1- Click WordPress installation and unlimited databases. I am satisfied the the service of Hostingsource provider. They keep improving their services, and the size of disk space and bandwith transfer rate. Haven't had downtime.

Read more reviews

Bottom line on HostingSource

HostingSource owns two U.S.-based data centers and offers an excellent range of beginner- and developer-friendly features. You have to make a long-term commitment to get the best prices, and you might be waiting a while for live chat support.

HostingSource might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Lots of developer-friendly features
  • Website building tool and one-click installer
  • 99.9% uptime guarantee
  • Two U.S. data centers

Cons

  • Slightly misleading pricing
  • A long wait for live chat
Gwen RodgersGwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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