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Reviews and expert opinion HostingSource

Gwen Rodgers Gwen Rodgers Web Hosting Expert

HostingSource provides feature-packed hosting plans with unlimited resources, but customer service is slow, and prices can creep up at the checkout.

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Overview

HostingSource has been providing website hosting services since 2006. This U.S. company has two data centers, in New York and New Jersey, and a website in American English.

Features and Ease of Use

HostingSource is a full-service host offering shared hosting, VPS packages, dedicated servers, and cloud hosting. As standard, you can expect to find the following core features:

  • 99.9% uptime guarantee
  • Daily automatic backups
  • A free domain name
  • Unlimited add-on domains
  • Unlimited disk space and bandwidth

Beginners get a free website building tool with hundreds of templates, plus a one-click installer for 60 programs, including the usual suspects such as WordPress, Drupal, Joomla, and Magento.

Developers also get plenty of features, including phpMyAdmin access, FTP access, MySQL databases, and Cron jobs. Advanced programming language support is provided for Python, PHP (the slower version 5), and Ruby on Rails.

In addition to good features, you also get great resource allocations: unlimited disk space, bandwidth, domains, email accounts, and MySQL databases. This is a boon if you don’t want to worry about exceeding your quotas.

Pricing and Support

At first glance, HostingSource’s prices seem really cheap, especially when you consider the unlimited resources. One caveat is that you have to sign up to a three-year term to get the best prices, but the 30- or 45-day money-back guarantee (it depends which part of the vendor’s website you believe) should make you feel better about making such a major commitment.

Another caveat is the fact that the price increases as you progress through the checkout process because many of the apparent inclusions actually turn out to be optional paid extrasDaily automatic backups cost extra every year, SSL certificates come with a one-off cost, and “Advanced Site Protection and Performance Accelerator” (whatever this is) also bumps up the price.

When you’re done, the final price could be twice what you were expecting to pay.

24/7 customer service can be accessed via telephone, ticket, email, or live chat, and there is a small knowledge base containing about ten articles. Since this vendor’s website put a few questions into my mind, I tried to get them answered via live chat. Despite being number 1 in the queue, no one ever answered:


How much does HostingSource cost?HostingSource offers plans from $1.99 to $39.99. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostingSource plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. HostingSource can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostingSource here.
How good is HostingSource’s customer support?HostingSource is not ranked as one of our top web hosts. But that can also be a result of HostingSource being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.0

Comparison

How does HostingSource match up to the competition?

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User reviews

Based on 48 reviews in 1 languages
4.9
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5
Nora Rowley
Mexico
https://nittyspace.guru/
December 15, 2021
I am quite happy running my websites

When you get that much space and bandwidth, it's worth it to have slightly less speed than other hosts. I have a couple of sites hosted at HostingSource VPS account that I had as an image hosting for 9 months. Great performance, many thanks guys.

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5
Paris Dulmage
Serbia
June 18, 2021
Pleased running my Joomla site

Another good point also is the lack of downtime - really good. I work on other sites for clients, hosted with a variety of popular hosts, and regularly find that they go offline during the night, for server upgrades, maintenance, etc. You know, guys, everything has only ever been good and I do recommend HostingSource!

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5
Stacy Hanley
Austria
http://idealistico.info
June 10, 2021
Good web host for Blogging

From day one, I have received excellent and courteous service from Hostingsource staff. In fact, of all the hosting providers I have been with I have never received a phone call, let alone talk to a real person! They have always responded quickly to my website concerns and have never experienced any downtime due to outages or server problems.

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5
Tracy Dunning
Canada
http://space-innocence.art
May 21, 2021
Tech support is professional, communicative, quite Fast

They saved me a lot of night work when they migrated my websites. I am treated the proper way and Hostingsource support always helps me when I ask. They follow trending apps and always know to offer an alternative for a given application. I must mention that their support team gave me a top-notch support when I first signed up with them.

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5
Brad Amaro
Great Britain
May 14, 2021
I am extremely impressed so far. Keep up the good work!

It's only been a good time with Hostingsource web host, and I'd be willing to pay more for the quality of service they offer! They have hosted several websites for me and I have no complaints. The pricing plan is good, and the control panel is nice as well.

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5
Gilbert Parrott
USA
May 05, 2021
My multiple sites are up all the time

Keep it up, hostingsource team! Luckily I haven't had to use the support a lot, but when I have had to use it, responses have been very fast, and they will work with you to get things fixed. HostingSource has by far the fastest, politest and most knowledgeable support team that I have ever met. I have never been so carefree about my server is online or not because I know that someone responsible guards my back. A top-notch service from a top-notch company.

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5
Emile Parillo
Costa Rica
http://marstv.pw
April 22, 2021
Works well for Open Cart!

I would like to thank hostingsource for their work. This host has the best support I have ever had. I am glad that I get to talk to support and actually get a reply back. I want to thank them and everyone on the support team for all their hard work in helping me out.

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5
Hilario Bourgeois
Portugal
April 06, 2021
Reliable Servers for a sweet price

I've been using Hostingsource for 6 months now and have just commissioned our second VPS. The level of support is excellent: quick response and knowledgeable, helpful staff. On top of that, the hosting packages are of great value for the specifications provided. Highly recommended.

Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews

HostingSource REVIEW: BOTTOM LINE

HostingSource owns two U.S.-based data centers and offers an excellent range of beginner- and developer-friendly features. You have to make a long-term commitment to get the best prices, and you might be waiting a while for live chat support.

HostingSource might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Lots of developer-friendly features
  • Website building tool and one-click installer
  • 99.9% uptime guarantee
  • Two U.S. data centers

Cons

  • Slightly misleading pricing
  • A long wait for live chat
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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