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Reviews and expert opinion HostingSource

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

HostingSource provides feature-packed hosting plans with unlimited resources, but customer service is slow, and prices can creep up at the checkout.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

HostingSource

HostingSource has been providing website hosting services since 2006. This U.S. company has two data centers, in New York and New Jersey, and a website in American English.

Features and Ease of Use

HostingSource

HostingSource is a full-service host offering shared hosting, VPS packages, dedicated servers, and cloud hosting. As standard, you can expect to find the following core features:

  • 99.9% uptime guarantee
  • Daily automatic backups
  • A free domain name
  • Unlimited add-on domains
  • Unlimited disk space and bandwidth

Beginners get a free website building tool with hundreds of templates, plus a one-click installer for 60 programs, including the usual suspects such as WordPress, Drupal, Joomla, and Magento.

Developers also get plenty of features, including phpMyAdmin access, FTP access, MySQL databases, and Cron jobs. Advanced programming language support is provided for Python, PHP (the slower version 5), and Ruby on Rails.

In addition to good features, you also get great resource allocations: unlimited disk space, bandwidth, domains, email accounts, and MySQL databases. This is a boon if you don’t want to worry about exceeding your quotas.

Pricing and Support

At first glance, HostingSource’s prices seem really cheap, especially when you consider the unlimited resources. One caveat is that you have to sign up to a three-year term to get the best prices, but the 30- or 45-day money-back guarantee (it depends which part of the vendor’s website you believe) should make you feel better about making such a major commitment.

Another caveat is the fact that the price increases as you progress through the checkout process because many of the apparent inclusions actually turn out to be optional paid extrasDaily automatic backups cost extra every year, SSL certificates come with a one-off cost, and “Advanced Site Protection and Performance Accelerator” (whatever this is) also bumps up the price.

When you’re done, the final price could be twice what you were expecting to pay.

24/7 customer service can be accessed via telephone, ticket, email, or live chat, and there is a small knowledge base containing about ten articles. Since this vendor’s website put a few questions into my mind, I tried to get them answered via live chat. Despite being number 1 in the queue, no one ever answered:

HostingSource

How much does HostingSource cost?
HostingSource offers plans from $1.99 to $39.99. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostingSource plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. HostingSource can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostingSource here.
How good is HostingSource’s customer support?
HostingSource is not ranked as one of our top web hosts. But that can also be a result of HostingSource being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.0

Comparison

How does HostingSource match up to the competition?

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User reviews

Based on 34 reviews in 1 languages
4.9
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5.0
Rusty Glessner
Australia
December 29, 2020
I cannot give enough Hurrahs! for the hosting service

Speed connectivity is pretty fast. With any new setup you always run into issues getting used to the hosts control panel, getting your applications set up, getting things working, etc. - they were very helpful. Very Good Experience with hostingsource web host.

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5.0
Allen Neubauer
India
bognids.ltda
December 25, 2020
The tech support staff is the real deal. Happy customer!

The support staff is US-based which is a help as far as I'm concerned. I have had no issues with Hostingsource web host at all and have moved three other client's websites to this host. My site availability is almost 100%, so many extras, disk space and bandwidth are fantastic, though it doesn't affect the server status, very helpful staff.

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5.0
Derek T.
Faroe Islands
December 01, 2020
Always up, friendly support, easy and fast setup

Reliable uptime (99.9% guarantee), and decent customer support (works 24/7 and really helpful) on several occasions when I've had trouble with my site. They solved all the troubles within 20 minutes. I have been using Hostingsource SSDVPS hosting in the USA for about 4 years now for my business online, and it has been great. Thanks, dudes!

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5.0
Numbers Gassert
Luxembourg
November 18, 2020
Keep up the great work, and thanks

Very kind, easy to work with, and exceptional service and value. Hostingsource configuration has changed quite a bit in the time I've been with them, but they've been nothing but helpful in sorting out any issues that've arisen with migration. I am happy!

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5.0
Darius M.
USA
November 06, 2020
Ease and simplicity

Many thanks, Hostingsource team! Only used their hosting for a few months but am extremely impressed so far. Our site loads very quickly and the price is greatly competitive. Just emailed into support (out of office hours) and received a response in just 5-10 mins! Wow! Talk about customer service :)

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5.0
Bert Weedman
Nicaragua
ysdty.us
October 21, 2020
I can't say enough good things

I have used Hostingsource SSD VPS hosting in the past with several clients and I found them helpful and knowledgeable at every stage. I have used numerous different host providers and I would put this web hosting provider up there with the best of them.

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Bottom line on HostingSource

HostingSource owns two U.S.-based data centers and offers an excellent range of beginner- and developer-friendly features. You have to make a long-term commitment to get the best prices, and you might be waiting a while for live chat support.

HostingSource might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Lots of developer-friendly features
  • Website building tool and one-click installer
  • 99.9% uptime guarantee
  • Two U.S. data centers

Cons

  • Slightly misleading pricing
  • A long wait for live chat
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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