HostingBay is a website hosting and website development company established in Australia in 2002. Its provides website design, Search Engine Optimization (SEO), domain registration, shared hosting, reseller hosting, and Virtual Private Servers (VPS).
Its data centers are located in Australia, the United States, and Asia. Its website is in English only.
Features and Ease of Use
Its shared hosting is divided into Australian based hosting, cPanel hosting and WordPress hosting. These categories offer the following features:
- 99.9% uptime guarantee
- Anywhere from 1GB to 30GB disk space
- 500MB to 100GB bandwidth
- Up to 99 Addon domains
It supports both MySQL and PostgreSQL databases. You can get up to unlimited MySQL databases and subdomains on its highest plans. The shared plans are hosted on a CloudLinux platform.
It comes with cPanel control panel from which you can control every aspect of your hosting account with an easy to use graphic user interface. All plans have unlimited email accounts of which you can manage with cPanel.
For your emails, it provides a feature to help control spam called SpamAssassin. Through this anti-spam tool, spam emails can be efficiently detected and filtered from your inbox.
This platform is suitable for users who are going to use PHP, Perl, CGI or Python programming scripts on their websites. It also supports Apache web server and PHP programming language.
If you want to use WordPress, you should consider the WordPress hosting plan. Here, HostingBay offers a range of services from helping you install WordPress and configuring a theme to setting up SEO and training you
Pricing and Support
HostingBay has a range of shared hosting plans that are expensive for the features on offer but slightly better priced than many Australian providers. The prices are in Australian dollars.
There are no free SSL certificates on this plan. At the point of purchase, you have an option to add a 1-year or 2-year SSL certificate plan to your shopping cart.
You can subscribe for any of these plans for a monthly, annual, biennial, or triennial period. Billing methods are credit card, PayPal, direct bank deposit, and cheque. Your hosting account starts functioning immediately you make payment. It offers a money-back guarantee of 30 days for all shared hosting plans.
To subscribe to the WordPress plans, you will need to contact customer support through a form on its website.
HostingBay’s customer support is available through TeamViewer, telephone, email, ticket, FAQs and a knowledge base with tutorials. I submitted a ticket but never got a reply even almost two weeks later.