Its data centers are located in Australia, the United States, and Asia. Its website is in English only.
Features and Ease of Use
Its shared hosting is divided into Australian based hosting, cPanel hosting, and WordPress hosting. These categories offer the following features:
- 99.9% uptime guarantee
- Anywhere from 1GB to 30GB disk space
- 500MB to 100GB bandwidth
- Up to 99 add-on domains
It supports both MySQL and PostgreSQL databases. You can get up to unlimited MySQL databases and subdomains on its highest plans. The shared plans are hosted on a CloudLinux platform.
Plans come with cPanel control panel from which you can control every aspect of your hosting account with an easy to use graphic user interface. All plans have unlimited email accounts, which you can manage with cPanel.
For your emails, it provides a feature to help control spam called SpamAssassin. Through this anti-spam tool, spam emails can be efficiently detected and filtered from your inbox.
This platform is suitable for users who are looking to use PHP, Perl, CGI, or Python programming scripts on their websites. It also supports Apache web server and PHP.
If you want to use WordPress, you should consider the WordPress hosting plan. Here, HostingBay offers a range of services from helping you install WordPress and configuring a theme to setting up SEO and training you on using it.
Pricing and Support
HostingBay has a range of shared hosting plans that are expensive for the features on offer, but slightly better priced than many Australian providers. The prices are in Australian dollars.
There are no free SSL certificates on this plan. At the point of purchase, you have an option to add a 1-year or 2-year SSL certificate plan to your shopping cart.
You can subscribe to any of these plans on a monthly, annual, biennial, or triennial basis. Billing methods are credit card, PayPal, direct bank deposit, and check. Your hosting account starts functioning immediately once you make payment, and offers a money-back guarantee of 30 days for all shared hosting plans.
To subscribe to the WordPress plans, you’ll need to contact customer support through a form on the website.
HostingBay’s customer support is available through TeamViewer, telephone, email, ticket, FAQ, and a knowledge base with tutorials. I submitted a ticket but never got a reply, even after waiting for almost two weeks.