Features and Ease of Use
Hostgiri offers four shared hosting plans, four reseller hosting plans, and one managed VPS plan. The shared hosting plans provide you with:
- Linux OS
- cPanel control panel
- 99.99% uptime guarantee
- 5 GB to 50 GB storage
- Unmetered transfer
- 1 to 10 hosted domains
- 3 to 20 email accounts
- 1 to 10 MySQL databases
- 1 to 10 FTP accounts
- Support for PHP, Ruby on Rails, and Perl
- DDoS protection
SSH access can be enabled so that you can remotely (and securely) manage files and execute commands. And FTP over SSL (FTPS) can be used to upload your website files securely.
As an alternative to simply uploading website files, the cPanel control panel incorporates the Softaculous installer, which lets you install a plethora of popular programs. You could, for example, create a CMS-backed website by installing WordPress.
Reseller hosting plans include a free cPanel/WHM license. You also get SSD-boosted storage (for superior performance) and DDoS protection (to guard against distributed denial of service attacks).
Pricing and Support
Hostgiri’s hosting plans are inexpensive. You can pay for them in Indian rupees or U.S. dollars on an annual, biennial, or quinquennial (five-year) basis, with discounts of 45% at the time of this review. The 15-day money-back guarantee is nice to have, but is only half the refund time allowed by many other hosts.
You should be able to contact the support team via email (during office hours), an online contact form, or support ticket (for logged-in customers). I say “should” because my exploratory email went unanswered. This wouldn’t be so bad, were it not for the fact that the self-support knowledge base is bare: