Reviews and expert opinion Hosterbox

Ranked 713th from 3409 Web Hosting
4.3
Features
4.2
Ease of Use
4.3
Support
4.3
Pricing
4.2
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Canadian web hosting company Hosterbox started out in 2005. Its feature-packed hosting plans are backed by superior support, but its uptime guarantee comes with caveats.

Overview

hosterbox main

Although Ottawa-based Canadian company Hosterbox was established in 2005, it has some history of hosting dating back to 1998.

This company’s mission is to offer high-quality, affordable web hosting and design services backed by superior customer support. It uses various colocation facilities in the U.S.A. and Canada for robust, performance-driven service from its latest-generation servers.

Hosterbox claims that its network never exceeds 60% of its total capacity, which ensures adequate bandwidth availability at all times. Also, it employs dual-redundant routers at all key network points to make network connections almost unbreakable.

Hosterbox’s website is in English, but its client area can be displayed in twenty-five additional languages.

Features and Ease of Use

hosterbox 1

Hosterbox offers four shared hosting plans, three reseller hosting plans, five VPS hosting plans, seven dedicated servers, and one e-commerce hosting plan. Some of the notable features of the shared hosting plans are:

  • CloudLinux OS
  • cPanel control panel
  • 99.99% uptime guarantee
  • 10 GB to unlimited disk space
  • 100 GB to unlimited bandwidth
  • 5 to unlimited email accounts

If you’re not comfortable with creating a website from scratch, you might find Hosterbox’s free premium website templates useful. Alternatively, you can use the provided Softaculous and Fantastico installers to install popular web apps (like WordPress) with no particular technical knowledge.

VPS and dedicated server customers benefit from full root access, so you can log in to your server’s console as an administrator and run any applications, commands, and services you want. Therefore, you can exercise complete control over your hosting environment. Virtual servers use RAID replication for enhanced data protection.

Pricing and Support

Hosterbox

Hosterbox’s shared hosting plans are competitively priced. They can be bought on various billing cycles — from monthly to triennial — via multiple methods including cryptocurrencies. You get a free domain with the annual billing term (or for all terms with the Business plan) and free Google AdWords credit to help you increase brand awareness.

Shared and reseller hosting plans provide a 30-day money-back guarantee, and Hosterbox also promises to refund your money if it fails to maintain its guaranteed 99.99% uptime. However, the uptime guarantee comes with caveats: you have to request a specific amount to be refunded, and the company can refuse your request if it thinks your server usage was too high. So, this is not exactly an unconditional guarantee, is it?

24/7 customer support can be accessed via telephone, ticket, and live chat, and I was happy with the responses I received via the live chat channel.

Sufficient self-help resources are provided in the form of the FAQ page and the knowledge base, and Hosterbox also employs experts who can advise you on SEO.

Pricing

4.2
A Free Domain is included when purchasing any hosting service from Hosterbox

Bottom line on Hosterbox

For reliable, secure, and user-friendly web hosting, Hosterbox could be the host for you. Support is good, but the uptime guarantee comes with caveats.

Pros

  • 14 years of industry experience
  • Reasonably priced plans
  • 99.99% uptime guarantee
  • 30-day money-back guarantee

Cons

  • Refunds come with caveats
  • No refunds for virtual and dedicated servers

For feature-packed, affordable hosting, head to Hosterbox.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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