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Host Geek Review 2024 – See the Stats!

Onajite Omare Written by: Onajite Omare

Host Geek invites you to let its geeks “take care of your web hosting in Australia.” This hosting provider is 100% proud of its Australian heritage, and it offers an exclusive deal to Australian startups.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Host-Geek-overview1
In business since 2005, Host Geek has more than a decade of web hosting experience. It believes that whatever technical challenges its customers face, the chances are good that its team of geeks has seen it all before, therefore they are equipped to offer responsive and reliable technical support.

Host Geek is based in Australia. It uses servers located in its home country, plus Singapore, and (for SHOUTcast hosting) the United States.

Features and Ease of Use

Host Geek’s shared hosting services come in two kinds: standard Australian Shared Hosting and Specialised Hosting for Magento, WordPress, and Joomla. The SSD-based hosting packages provide the following features:

  • 99.9% uptime SLA
  • Free domain registration on the top two plans
  • From 10 GB to 60 GB bandwidth
  • Either 10 or unlimited add-on domains
  • Let’s Encrypt SSL
  • Daily backups

Host Geek provides the Installatron application installer in each cPanel account so you can install CMS software or other applications with ease. This is a big boon for beginners who don’t want to deal with uploading files and manually installing software.

Unfortunately, there is no website builder, which would be another boon for beginners, and this may be because this company offers WordPress website design as one of its services. There is also no mention of support for the Python programming language, but you do get PHP and Perl support with the hosting plans.

Pricing and Support

Host Geek’s shared hosting plan prices are slightly higher than the industry average. Many alternative shared hosting providers offer higher resources at lower cost. However, you might yet consider this company to offer good value for money when you consider its use of SSD storage, its SLA-backed uptime, plus a free domain and free SSL.

Plans can be bought on monthly, quarterly, semi-annual, annual or biannual subscriptions. There is no free trial for you to try before you buy, but the 30-day money-back guarantee should give you some peace of mind.

Host Geek’s support team is available 7 days per week, but not 24 hours per day, and you can contact the team via live chat, telephone, ticket, and email. I received an appropriate response in about ten hours when I tested the live chat outside of office hours:

Host-Geek-overview2

Host Geek offers a well-organized knowledge base for self-support.

A free domain name is included with some hosting plans from Host Geek

Comparison

How does Host Geek match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Host GeekCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

Host Geek REVIEW: BOTTOM LINE

Whether you want only hosting, or a complete website design and hosting service, Host Geek’s geeks can help you, especially (but not only) if you’re an Australian startup.

Pros

  • Installatron application installer
  • R1Soft daily backups
  • 30-day money-back guarantee
  • Good support and self-support resources

Cons

  • No free trial
  • Slightly expensive shared hosting

Get your website designed and hosted by Host Geek’s1 geeks.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
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Used to be great

This company used to be fantastic. Suddenly they started charging me for services I canceled years ago and I've had open support tickets for months. Ignore old reviews saying this company is good--I used to rave about them to everyone. Something has gone wrong. Not sure if the company sold or what. Essentially a scam now.

1 avatar
Jake, Australia
January 31, 2023
1
BAD SERVICES & CHEATER

They sent me an invoice ask for payment. They deducted again the payment from my card. After that, they never respond to messages and emails. They gave me login details that did not have my EPP code for switching my domain. I have sent them several emails asking for an EPP code, they did not reply. BEWARE OF CHEATER

1 avatar
LCS, USA
July 09, 2021
1
When you start you can’t stop!!

everything was good until the day I ask them to shot down some server... They don't have forms to stop the services, so you are obliged to open a ticket on their website, and then they will say, ok, ok but at the end they don't cancel and continu to bill you. It is now 3 months Itried to get ride of them, but they are sticked on my blue card, and don't cancel my services. I will be obliged to stop my blue card !!!

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Taille Jean Francois, France
October 28, 2019
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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