HiSupport is an IT company located in Shiraz, Iran with more than a decade of experience in web hosting and server management. It serves Persians and its website is available in that language only. This company offers web hosting and virtual and dedicated servers.
Features and Ease of Use
Under the web hosting category, HiSupport offers Linux hosting, E-commerce-focused hosting, WordPress hosting, and Windows hosting. Shared hosting customers get these features:
- 99.9% uptime guarantee
- Daily, weekly, and monthly automatic backups
- Up to 12GB storage space
- Unlimited bandwidth
- Up to unlimited addon domains on some plans
- Free domain, on some of the Windows and WordPress plans
- Free SSL on most plans
Only basic and simple websites can use most of the web hosting packages because the storage space is very low. On the Linux shared hosting plans, the highest is 4GB. This would only server to handle simple starter websites, but when you start uploading content, a few videos, images, and gifs, you’ll exceed that space in no time.
However, it offers some other features that are worthwhile. For example, on the Linux web hosting, it offers tools that make hosting more enjoyable for both beginners and experienced webmasters. It supports the Laravel framework and allows you to select the PHP version that you want to use. It also supports ASP.Net and Node.js.
You can easily install most CMSes, including WordPress, Joomla!, and Prestashop with its one-click installer. However, be aware that there’s no website builder. So, if you’re a beginner who wants to use its service, you will have to use a CMS and a website builder application or plugin.
Its storage technology is top-notch. It offers SSD and NVMe to customers, depending on the plans they choose. SSD is very fast and longer-lasting than the basic HDD storage space. Your website will be able to load faster on an SSD machine. With NVMe, the speed at which data is read gets even faster.
Pricing and Support
HiSupport shared hosting prices are one of the cheapest in the industry, but that’s not much of a shock, because it doesn’t offer as many features as many top hosting companies. Nevertheless, simple stores and websites will enjoy some perks, along with low-cost prices, such as a free domain and SSL on most plans.
There’s no month-to-month subscription available on the Linux and Windows hosting, but there is a 30-day money-back guarantee, which provides enough time for you to assess its services and decide if it’s for you.
If you want to transfer from your current host, you can contact HiSupport and you’ll get a free transfer.
Customer support is available 24/7 through email, phone, fax, and online ticket. Unfortunately, I sent an email but I never got a response from the support agents.
There is a knowledge base available, so you might not need to contact support every time you need help.