Features and Ease of Use
HEROCLOUDS offers eight shared hosting plans (four each for Linux and Windows), four cloud hosting plans, 12 private blog network (PBN) plans, four reseller hosting plans (one of which is a custom plan), 12 KVM VPS plans, and five dedicated servers (available in the U.S.A. and Germany).
The Linux shared hosting plans provide you with:
- One to unlimited hosted websites
- cPanel control panel
- 10 GB to 100 GB SSD storage
- 100 GB to 1 TB bandwidth
- Unlimited email accounts
- Free SSL certificate
- Free website security
The 100% SSD storage is far faster and more reliable than traditional HDD storage, and further performance improvements come courtesy of the Litespeed web server and the Cloudflare CDN with Railgun. Although HEROCLOUDS advertises only industry-standard 99.9% uptime, its actual 30-day uptime at the time of this review was 100%.
You can create your website using the free drag-and-drop website builder or by taking advantage of the one-click WordPress installation.
Pricing and Support
HEROCLOUDS’s shared hosting plans are cheap, and you get a free domain for the life of your hosting. You can pay for plans in Indian rupees or U.S. dollars by PayPal, credit/debit card, Paytm, or check/money order, on monthly, half-yearly, or annual billing cycles. While HEROCLOUDS advertises a 30-day money-back guarantee, it also alludes to a 7-day refund period for PayPal payments.
Self-support resouces include a very comprehensive knowledge base. If this doesn’t answer all your questions, you can contact the 24/7 customer support team via live chat, WhatsApp, email, support ticket, or online contact form. Although live chat was unavailable when I wanted to try it, I received a reply to my support ticket submission within 30 minutes:
A follow-up response took only seven minutes to arrive: