HaleServer is all about providing various quality services to meet its clients’ diverse needs. According to their advertisements and backed by numerous awards, this Jordan-based company goes the extra mile to ensure customer satisfaction. While their website is in English, the cart area supports twenty-four additional languages.
Features and Ease of Use
The set of hosting services includes three shared hosting packages, three managed shared hosting packages, three VPS packages, and 17 dedicated server packages. The shared hosting packages provide:
- 99.69% uptime guarantee
- 10 GB to unmetered disk space
- Unmetered bandwidth
- cPanel control panel
- 1 to 30 parked domains
- Unlimited emails
- Free SSL
- Root access
- FTP access
The cPanel control panel includes a one-click installer that helps you install popular applications easily. You also get a free website builder that helps you create your web presence without having to code any HTML or CSS from scratch. Furthermore, SEO tools are provided to help you improve your search engine ranking.
Managed shared hosting services include JetBackup for secure, reliable backups. And with any of the VPS packages, you get super-fast NVMe SSD drives.
Pricing and Support
HaleServer’s shared hosting packages are cheap, and they’re even cheaper if you sign up for longer than a month. Although you can supposedly pay for plans with U.S. dollars or Bitcoins, the Bitcoin option didn’t actually work at the checkout. So, USD it has to be, which you can pay by PayPal or Western Union.
You get a 14-day money-back guarantee (for shared hosting) or a 2-day money-back guarantee (for your dedicated server), both of which are somewhat short and are subject to certain conditions.
Contact channels include email, telephone, ticket, and live chat, and I’m pleased to say that my live chat was answered immediately:
Self-support resources are limited. There are only a few frequently asked questions, the blog is not the best I’ve seen, and the knowledge base contains only four entries.
