Gen X Web Hosting’s solutions include shared hosting, virtual servers, dedicated servers, reseller hosting, WordPress hosting, domain solutions, SSL certificates, and more. Its website supports English.
Features and Ease of Use
Gen X Web Hosting offers nine shared hosting packages, eight VPS packages, 12 dedicated server solutions, and eight reseller hosting plans, each including Windows and Linux variants. Also, seven WordPress hosting packages.
Apart from the starter plan, all the Linux shared hosting packages provide you with:
- SLA-backed 99.9% uptime guarantee
- 500 MB to unlimited space
- 1 GB to unlimited bandwidth
- 1 to unlimited websites
- DirectAdmin control panel
- 2 to unlimited email accounts
- DDoS protection
If you’re not up to coding a website from scratch, you can create a professional-looking web presence with the website builder that requires no special technical expertise. Alternatively, you can almost as easily set up a CMS-backed website by using the Softaculous one-click installer to install one of the popular content management of e-commerce applications such as WordPress or Magento.
Once your website is up-and-running, you can secure it with the SiteLock security solutions that provide advanced scanning and immediate notifications.
Pricing and Support
Gen X Web Hosting’s Linux shared hosting solutions are dirt cheap, and a 50% discount was available on all plans apart from the starter plan at the time of this review. Other discounts are also available on various hosting types and plans, providing you commit to annual billing. Other billing cycles include monthly, quarterly, semi-annual, biennial, and triennial.
You can benefit from a 15-day money-back guarantee or a 30-day money-back guarantee on semi-annual and annual plans, respectively, but — as usual — this excludes the starter plan. You can pay in Indian rupees or U.S. dollars by bank transfer, PayPal (excluding Indian customers), or online payments.
Gen X Web Hosting’s 24/7 customer support team can be contacted by telephone, ticket, email, contact form, or live chat. I’m pleased to report that I summoned support via the live chat channel almost immediately:
Self-support resources include a knowledge base and a blog.