Features and Ease of Use
FtpIt offers 20 VPS plans of various kinds: five unmanaged OpenVZ VPS, five unmanaged SSD VPS, five unmanaged KVM VPS, and five managed VPS. It also does dedicated server plans (five of them) and customized server solutions.
As an example, the OpenVZ VPS plans provide you with:
- OpenVZ and SolusVM
- 2 to 4 CPU cores
- 512 MB to 6 GB RAM
- 30 GB to 200 GB storage
- 1 TB to 4 TB bandwidth
- 100 Mbit/s network speed
You can choose your server to sit in one of several locations; namely Atlanta, Dallas, Los Angeles, Freemont, New York, or Montreal. And since the solutions are scalable, you can easily upgrade at any time simply by sending an email to the sales team.
SolusVM allows you to install your preferred Linux distribution. Several 32-bit and 64-bit Linux templates are available, and you can reload your OS at any time without incurring any extra cost. Virtual and dedicated servers also allow root access for complete control of your server.
FtpIt’s infrastructure is based on enterprise-grade hardware, with LSI’s CacheCade and multiple SSDs for caching, to give your VPS a performance boost. Hardware RAID 10 provides redundancy to help protect you from potential disk data disasters. You get an SLA-backed 99.9% uptime guarantee which credits your account if the service is unavailable for more than 43 minutes in a month.
Pricing and Support
FtpIt’s VPS plans start dirt-cheap. You can pay for them in U.S. dollars on monthly to annual billing cycles by Bitcoin, credit card, or PayPal (as long as you have paid your first invoice by other means). Although FtpIt offers a 30-day prorated money-back guarantee, the terms sound rather draconian to me. You have to have no abuse history (whatever this means), and the company reserves the right to refuse refunds at its sole discretion.
For self-support, the knowledge base is a good starting point. Otherwise, you can contact the customer support team via live chat, email, telephone, or support ticket. Although the live chat was unresponsive when I went to try it, I received a reply to my test support ticket within an hour (to confirm that this company no longer provides cPanel shared hosting):