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Reviews and expert opinion FantasticHost

Gwen Rodgers Gwen Rodgers Web Hosting Expert

To describe it as fantastic could be an overstatement, but FantasticHost does offer good beginner-friendly features, some freebies, and website migration. Customer service can be slow, and some software versions are outdated, but the prices are mostly affordable.

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Overview

fantastichost main

A division of ERSN Group, FantasticHost has been providing a range of website hosting services since 2009. It now has more than 2,000 customers, which it hosts at data centers in multiple worldwide locations.

FantasticHost’s website is available in English, Traditional Chinese, and a Simplified Chinese.

Features and Ease of Use

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FantasticHost sells shared hosting, reseller hosting, file hosting, and cloud hosting. This full-service host provides the following features as standard:

  • 99.9% uptime guarantee
  • Free offsite daily backups
  • Free domain registration
  • Up to eight add-on domains
  • Up to 20,000 MB disk space
  • Up to unlimited bandwidth per month

FantasicHost uses many data centers across the U.S.A., Europe, and Asia. This means you can have your website hosted at a data center closest to your customers, for faster page-loading speeds.

Beginners will find a wealth of features at FantasticHost: a one-click installer for popular programs, a website building tool, and a team that will install additional scripts for you upon request.

All of the standard database and programming features are included. You get FTP accounts and unlimited MySQL databases with phpMyAdmin access. You also get support for HTML, Perl, SSI, CGI, and PHP (but only the slower version 5).

If you’re moving from another host, FantasticHost’s team will help you transfer and configure your database, scripts, and domains for free. This is excellent for those of you with minimal technical knowledge.

Pricing and Support

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The eight Linux shared hosting plans range in price from super-affordable to slightly overpriced. You can grab a bargain at the low end of the spectrum if less than 500 MB of disk space and 5 GB of bandwidth is sufficient for your needs.

Plans can only be purchased on six- or twelve-month terms, with a minuscule discount for making an annual commitment that also entitles you to a free domain name and a free Cloudflare CDN.

You can contact this company’s support, sales, and abuse departments via email or a toll-free telephone number. You can expect a reply within 24 hours on weekdays and 48 hours at weekends. While you’re waiting for an answer, you might try to find one yourself in the well-stocked self-support knowledge base.

Pricing

4.2
A Free Domain is included when purchasing any hosting service from FantasticHost

Comparison

How does FantasticHost match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
FantasticHostCompare4.2Compare
BluehostCompare2.5Compare

User reviews

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FantasticHost REVIEW: BOTTOM LINE

FantasticHost offers a decent-but-not-fantastic range of hosting services, with (mostly) acceptable prices. Most customers should find a suitable price point, but support is a bit disappointing, and some software versions are outdated.

FantasticHost might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • A wide variety of packages and prices
  • Beginner-friendly features
  • Free domain name and CDN
  • Comprehensive knowledge base

Cons

  • 48-hour wait for support at weekends
  • PHP is the slower version 5
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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