Features and Ease of Use
Epichost offers four Linux and four Windows single-domain hosting plans, two Linux and three Windows multi-domain plans, two SSD hosting plans (one for each operating system), four Linux and four Windows reseller plans, one WordPress managed hosting plan, and two website builder plans (including one with e-commerce functionality). These are complemented by four SSD VPS, five cloud VPS, and 32 dedicated server solutions. Wow! That’s a lot.
The single-domain Linux hosting plans come with:
- cPanel control panel
- 5 GB to unlimited disk space
- 10 GB to unlimited bandwidth
- 5 MySQL databases
- PHP, Perl, Python, and Apache
The Softaculous auto-installer helps you install blogs, shopping carts, and other applications easily. You can equally easily build your web presence with the website builder that comes with SEO-friendly design templates, more than 300 themes, and forty widgets. Other “free goodies” SEO tools include an article rewriter, plagiarism checker, meta tag generator, and backlink checker.
Epichost’s cloud platform supports microservices and legacy applications, it allows automatic horizontal and vertical scaling, and it provides free and custom SSL certificates. The SSD cloud VPS plans use SSD storage for enhanced performance and reliability.
On the subject of reliability, Epichost alludes to a 99.95% uptime SLA for dedicated servers, and elsewhere (on the “about us” page) mentions its 99.7% uptime record.
Pricing and Support
Epichost’s shared hosting plans are priced from dirt cheap to competitively priced. You can pay for them in Indian rupees on billing cycles from monthly to biennial, with discounts for longer terms. Unfortunately, there are no refunds.
24/7 technical support can be summoned via live chat, email, or support ticket. You can also contact the customer services team by telephone or online contact form. Unfortunately, live chat was unavailable when I wanted to try it, and my contact form submission received no reply.
For self-support purposes, you have to be logged in to access the technical knowledge base. However, anyone can view the company blog and frequently asked questions.