Reviews and expert opinion DraCoola Multimedia

Ranked 1799th from 3366 Web Hosting
4.2
Features
4.2
Ease of Use
4.2
Support
4.1
Pricing
4.3
Server locations
USA
Indonesia
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
DraCoola Multimedia is an Indonesian web hosting service provider based in Surabaya. The company also offers domain (registration, renewal, and transfer) services along with other services such as Whois Lookup, free web proxy, and a free URL shortener.

Overview

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DraCoola Multimedia was established on April 19, 2003, according to the company’s Facebook page. This Indonesian company offers personal and reseller web hosting plans along with domain (registration, renewal, and transfer) services and a handful of other services like Whois Lookup, free web proxy, a and free URL shortener.

Features and Ease of Use

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DraCoola Multimedia offers four personal hosting (Linux) packages that are available with a choice of two server locations – Indonesia, or the U.S. These plans come with the following features:

  • Daily and weekly backup
  • Instant account setup
  • MySQL database 5.6.x
  • MariaDB database
  • cPanel 11.x
  • Choice of six PHP versions (PHP5-PHP7)
  • Softaculous auto installer with 350+ applications
  • Unlimited subdomains, FTP accounts, and POP3 email accounts
  • ClamAV antivirus

DraCoola Multimedia uses LiteSpeed Web Server that works much faster than Apache. The company also offers FFMpeg/FFMpeg-PHP tools integrated with PHP on its servers to help you convert, record, and stream audio and video files (in different formats) in real-time. Thanks to RVSkin made available by DraCoola Multimedia, you can beautify your cPanel with custom branding.

The company also offers GD and ImageMagick for image manipulation through Perl, PHP, and other programming languages.

DraCoola Multimedia’s personal hosting plans vary in terms of web space (200MB – 2500MB), monthly bandwidth (20GB – 250GB), and the number of addon domains (one – 25). If your website grows fast, however, and needs more than 2.5GB space, you’ll have to look for other hosting service providers. The company also offers three reseller hosting plans (available with both U.S. and Indonesia server locations). Its server uptime is 99.98%.

Pricing and Support

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DraCoola Multimedia’s personal hosting plans are cheap. You can save further by opting for the yearly plans as they offer you two month’s price discount. The company’s Indonesia server packages cost more than the U.S. server packages. You can pay for them in IDR (Indonesian Rupiah) via PayPal, Visa, MasterCard, Bank Mandiri, and BCA. The available billing periods are monthly, quarterly, half-yearly, and yearly.

The company offers a 14-day money-back guarantee after the hosting plan becomes active.

DraCoola Multimedia’s customer support can be reached via SMS, an email contact form, a Help Desk (for existing customers, who’ll need to log into their account), and live chat. Though the company also mentions support tickets, it redirects you to the email contact form. When I tried DraCoola Multimedia’s live chat, I was quick to reach the support staff. But after their prompt response to the first question, the wait time increased and I had to prod to get answers.

The company offers an “FAQ-Knowledge base” though it’s more like an FAQ section where you’ll find answers to several common questions. The company also offers you a demo member account, which you can use to test its cPanel and WHM control panels.

Bottom line on DraCoola Multimedia

If you’re looking for feature-rich, reliable hosting plans backed by servers based in either the U.S. or Indonesia, DraCoola Multimedia’s plans could be the ideal bet.

Pros

  • 15+ years of industry experience
  • Cheap pricing plans
  • 99.98% server uptime
  • 14-day money-back guarantee

Cons

  • No details about the company/other services
  • Support not up to standard

Get cheap Indonesian hosting from DraCoola Multimedia.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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