Dexus was established on April 16, 2003, but the founders of this Czech company have experience of operating in the internet services market since the mid-1990s (and since 1999, commercially). Though Dexus specializes in offering web hosting services (which include web hosting and server hosting together with domain registration and management), you can also get web design services from it. The website of Dexus supports Czech.
Features and Ease of Use
Dexus offers three shared web hosting plans namely DexusFine, DexusBasic, and DexusProfi. It also offers four server hosting plans (where customer-owned devices are housed in a lockable rack in the Prague-based server room of CeColo (formerly Sitel). With the company’s shared hosting plans, you’ll get
- 1GB-50GB web space
- Maximum monthly web traffic of 100GB to greater than 1 TB (1000GB)
- 5 emails per 1 GB to 100 emails per 3GB (together with unlimited aliases)
- PHP, MySQL, mod_rewrite/.htaccess
- Daily data backup
- Antivirus and antispam
The two higher plans offer support for popular content management systems such as WordPress, Joomla, Drupal, PrestaShop, etc. Whether you want to create a blog or your own online store, you can do it easily with the CMS support.
You can get SSL certificates against an additional payment, which is disappointing as most hosting service providers these days offer one (the most common being the Let’s Encrypt SSL certificate) for free.
Dexus offers several paid add-ons like those related to emails, mailing lists, distribution lists, backups, DNS record management, etc.
A unique feature of Dexus is its DexusFree web hosting plan (which is a customized hosting plan) that lets you choose the required specifications (such as disk space, MySQL database size, the number of mailboxes, etc.) and try it for free for a month (it’s not truly free though because you’ll have to commit for a year and make the yearly payment to get the service activated).
If you need experts to design and manage your site, you can get such services from Dexus. The company offers web design and website management (technical and content) solutions, which not many web hosting service providers provide you with these days.
Pricing and Support
Shared hosting plans of Dexus are pricey with the starting plan being almost four times the industry average. The plans are payable annually in CZK (Czech Koruna). Not having other shorter billing periods could deter many potential customers, I think.
Dexus offers a one-month free trial for the DexusFree web hosting plan.
The company’s customer support is available from 8 am to 5 pm, Monday to Friday via phone (including a hotline number), ICQ, email, and an online contact form. You can even request a call back from the company (via the online form that looks like the one below), or reach it via Facebook and Twitter.
Since I couldn’t reach them via Facebook Messenger, I took the email route but my email went unanswered.
The support section of Dexus has an FAQ and E-mail and FTP settings, both of which would prove useful to those seeking self-help.