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Reviews and expert opinionDeleteZero

Solomon Ndung'uSolomon Ndung'uWeb Hosting Expert

DeleteZero is a web hosting company based in India that currently serves customers from all over the world. Its customer portfolio spans multiple sectors, including individuals, SMEs, agencies, governments, and corporations.

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Overview

DeleteZero

DeleteZero operates from two main offices in Kochi Kerala and Mumbai, India. The India-based hosting company boasts of a global presence and server locations distributed in multiple locations worldwide. Some of its hosting solutions include shared web hosting, cloud hosting, fully-managed and unmanaged dedicated servers, reseller hosting, and domain name registration services.

Features and Ease of Use

DeleteZero web hosting packages incorporate the following standard features:

  • Softaculous auto-installer
  • cPanel/WHM control panels
  • Free website builder
  • Unlimited disk space
  • Unlimited MySQL databases
  • 99.99% uptime guarantee

DeleteZero data centers are equipped with enterprise internet connectivity and are designed for stability and reliability. What’s more, the data centers are paralleled with a diverse path of fiber optics and connected to over four Tier I internet backbones. These data centers are located in several countries, including the United States, India, Singapore, Germany, and France.

The vendor’s hosting servers use HDD storage drives. Although this is the traditional model of hard disks, the vendor has equipped these servers with RAID level 1 configuration that helps avoid HDD failures as well as boost the performance of the hard drives.

DeleteZero web hosting solutions are powered by CloudLinux operating platforms and come with the popular cPanel control panel that provides a user-friendly graphical interface for easy management of server operations.

This vendor’s premium hardware comes with DDoS monitoring and mitigation supplied by the industry-leading network security brand from Arbor Networks. Also, the hosting company performs remote paid backup solutions on all of its customers’ servers, thus helping to prevent data loss in the event of system failures or disasters.

Pricing and Support

DeleteZero web hosting plans are quite cheap yet they include very few notable feature limitations. The hosting plans are advertised with monthly prices but only include a minimum contract of one year. Other billing cycles include biennial and triennial subscriptions. Prices are listed in U.S. dollars.

DeleteZero offers an uptime guarantee of 99.99% for all its web hosting, reseller, and dedicated server solutions. Its hosting services also include a seven-day money-back guarantee policy.

DeleteZero

Customers can contact the DeleteZero support desk available 24/7/365 via several channels: telephone, ticketing system, email, live chat, and contact form. You can also follow them on their social media handles, including Facebook and Twitter.

DeleteZero has yet to develop its knowledge base section.

How much does DeleteZero cost?
DeleteZero offers plans from $2 to $15. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which DeleteZero plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. DeleteZero can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from DeleteZero here.
How good is DeleteZero’s customer support?
DeleteZero is not ranked as one of our top web hosts. But that can also be a result of DeleteZero being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.1

Comparison

How does DeleteZero match up to the competition?

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User reviews

Based on 8 reviews in 1 languages
1.9
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1
anonymus
India
April 20, 2021
Worst brand which is completely unreliable

My websites are down for 3 days and they are saying some upgrade happening in the server. Now they are showing my account is suspended. Please don't go with them, they will spoil your brand. The tele support will not work and the chat is just a redrafted one.

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1
Apnaa Bazaar
USA
March 07, 2021
Very bad hosting deletezero very bad server deletezero very bad service Deletezero.com Deltezero

I am param who lost Rs.5488.90 which I paid on 26-Sep-2020. I cancelled Cloud-2 service on the same day of purchase and still (8-Oct) my money is with them. They were trying to lag my support ticket so that 7 days period can be passed. I haven't heard in any company that needs the support ticket to be closed to process a refund. As the refund ticket was 'open' for 7 days, they cannot issue a refund. LOL After writing a 3 star review on Google, they said that the refund was about to be processed and due to the 'abuse' review on Google, they will not pay me. I haven't used their server-so I cannot comment on the performance. But they are just unprofessional and without any ethics who puts 90-180 days for refunding in their TOS which says they will deduct 25% as refund fees.. Their TOS is very contradictory to what they have written on their front page (7 days guaranteed money back). Until they have me a customer, I was getting calls and whatsapp messages almost on everydays from a sales person. That malayali guy is not even picking my phone when I called him after cancelling the service. This shows they need just the money and not a client for future.

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4
Raja
Qatar
February 01, 2021
Value for money

The cost & performance for cloud packages are great. it's giving a good speed for loading and better customer service. customer support available aways but some of them have a delay in answer. overall response is good. last two years I don't have any issues with Deletezero

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1
anonymus
India
January 24, 2021
Worst Service

Hi All if possible, please read this completely. it’s my personal experience and I don't know what others say but I will be detailing how this hosting provider works I am web developer and uses deletezero as the hosting provider and for my website as well as for my client for the past 2 years and from a viewpoint main factor, many of us choose deletezero is due to the plan which they provide. they always show and the market they will provide cheaper hosting with the unlimited disk, bandwidth, etc and most of us choose without knowing more. if you are a user and if you want to host a small websie without any updates then this will be good or else if you need better support and service this won’t be a good choice since this company have the worst support team and they never value their customers and knowledge level of the support team is too low and they even don't know to fix a simple issue there is no surety that your data is secure with then once all my emails were deleted and when I ask them they said that due to some technical issues all the mails were gone and even they are not responsible for getting some backups. some of the features provide by cpanel are also provided and when we ask for that they will ask us to upgrade to a higher plan and even they won’t provide any trial or demo link to view the panel which they provide they ultimately look for money, not customer satisfaction. security ways you have to face a lot of attacks due to their server vulnerability and even it from customer end they are not providing better support and they are careless about it so if you are looking for hosting with cheaper rate then you can choose then but you won’t get data security and basic feature which provided by other and mainly support ...if you need all these things to migrate or choose some other providers and I won’t be good to suggest any other for the time being here I am not highlighting more issues due to my time limitation and if you have any such experience please spread it out to others and make others safe

avatar
1
Ibrahim Khan
India
fennbox.com
December 22, 2020
Worst Servers and Service

This is the worst hosting provider. No Proper Support to the customers. They don't receive calls from your customers after making a successful purchase. They don't value customers. They don't provide technical support on phone. They use different return policies to fool people. They cheat people by making fake promises. The Address mentioned on the website is wrong they are based in Bangalore.

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1
Sanmathy Raj
USA
newswayanad.in
October 06, 2020
They will eat your money..No refund even you cancelled on same day

I bought Cloud2 plan on 26-Sep-2020. But after logging into cpanel, I saw i/o limit is just 2MBps. I asked them to increase and they refused. On the same day, I cancelled and asked for a refund. Today is 6-Oct and no refund. They closed my ticket even without giving a proper ETA on the refund. They vaguely say to send an email to [email protected] which never responds. A bunch of crooked Malayalis trying to snatch money!

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Bottom line on DeleteZero

DeleteZero’s mission is to be a profitable company that provides high-quality hosting services to businesses worldwide. And so far, it has managed to keep up to its mission statement. The well-balanced ratio between feature-rich services offered at very competitive prices is perhaps one of the reasons why it is gaining notoriety among its customers in India and beyond.

Pros

  • Multiple data centers with high internet connectivity
  • HDD storage drives integrated with RAID level 1 configuration
  • Cheap solutions with few notable feature limitations
  • 99.99% uptime network guarantee

Cons

  • Inflexible billing cycles with one-year contracts
  • Knowledge base is empty

Use an Indian vendor with multiple data centers when choosing DeleteZero.

Solomon Ndung'uSolomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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