Reviews and expert opinion DDHost

Ranked 1156th from 3425 Web Hosting
4.3
Features
4.4
Ease of Use
4.4
Support
4.2
Pricing
4.2
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
DDHost is a Macedonia-based web hosting service and one of the first hosting providers in the country. Although their plans are not the cheapest in the market, their free .mk lifetime domain registration and decent array of features make them a worthwhile consideration for all Macedonian customers.

Overview

In operation for over eight years, DDHost is a web hosting service with a range of shared, reseller, VPS, and dedicated hosting plans. To date, they’ve hosted over four million domains and served over three million customers. Although their primary language is Macedonian, they also have an English section for customers in North America and Europe.

DDHost1

Features and Ease of Use

DDHost has high-grade servers in three locations: Germany, Poland, and the United States. You can host in any of these locations by purchasing any of their plans. With these plans, you get:

  • Unlimited email addresses
  • Unlimited FTP users
  • Unlimited parked domains
  • Anywhere from 2GB to 30GB SSD storage
  • Unlimited databases with management tools
  • Softaculous app installer
  • mk domain forever
  • Paid dedicated IP for the shared plans

If you’re a beginner, you should have few issues with any of their offers. There’s no website builder available, but every plan comes with a one-click installer for a number of CMSes, including WordPress, Joomla!, TikiWiki, and Drupal.

Another thing I like about them is their website transfer service. While certain hosting providers only offer this service with their top-tier plans, DDHost offers free website transfer from your previous host on all plans.

There’s no noticeable uptime guarantee listed on the DDHost website, but my quick tests revealed that they have an average of over 99.9% uptime.

Note, however, that setup time is 12 hours. Most shared hosting accounts are set up almost immediately, so a setup time this long might be a gripe for users who need a new web host immediately. Nevertheless, the presence of Softaculous makes software installations fast and more straightforward afterwards.

What I didn’t like though was the lack of free SSL certificates on any of the plans. You have to pay a separate fee to get one. This shouldn’t have been the case, given how essential SSL certificates are in search engine ranking algorithms these days.

Pricing and Support

DDHost isn’t the cheapest web host on the market. The prices on their shared hosting plans don’t fit their offering, particularly if you’re not willing to commit to a three-year contract to get the lowest listed rates. You can find the same services or more at a lower cost elsewhere. Also, considering that they don’t offer a free SSL certificate on any plan nor a free domain (except .mk), it’s on the high side.

That said, if you’re in Macedonia and going for a .mk domain, their plans may work well for you. Most web hosts only offer the first year free for domain registration, but here we have a lifetime domain. As a new user, you have your .mk domain free forever.

The VPS, reseller, and dedicated hosting plans are fairly-priced. Plus, another plus about DDHost is their 30-day money back guarantee.

Monthly payment is only available with their unlimited plans. However, if you choose to pay for two or three years on any plan, you’d save about 30% or more of your money.

DDHost’s customer support leaves something to be desired. Although there is a knowledge base available, phone calls and text-based conversations have long response times. When I contacted them on Skype, it took over 48 hours before I received a reply. Email support was a little faster, but if you need help urgently, your best bet is phone support.

A Free Domain is included when purchasing any hosting service from DDHost

Bottom line on DDHost

Customers will enjoy the one-click installs of many applications along with the free services that come with any hosting plan they choose. However, other web hosting services offer more flexibility and robust offerings than DDHost.

Pros

  • SSD storage
  • A large number of CMSes available
  • One-click installations with Softaculous
  • .mk domain names free forever for new users

Cons

  • Support is not 24/7
  • Shared plans are slightly expensive
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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