Features and Ease of Use
Dataplugs offers three Web Hosting plans (Initial, Pro, and Blogger) and three SSD Web Hosting plans (Startup, Growth, and Enterprise) that provide you with:
- 99.9% uptime guarantee
- Unmetered traffic
- Free domain
- 25 GB, 100 GB, or unlimited storage
- Free SSL certificate (on the top-tier plan)
- One, five, or unlimited websites
All shared hosting plans run on the Linux operating system, so anyone wanting Windows hosting with ASP.NET will need to look elsewhere. The same goes for anyone wanting more than PHP, CGI, and Perl programming support since Python isn’t supported.
If you’re not a web developer, you won’t care about coding, but you will benefit from the cPanel control panel that lets you manage all aspects of your hosting. It comes with a one-click installer for popular CMS and other programs.
While many customers won’t notice that their websites are running on HDD storage, you do have the option of faster and more reliable SSD storage. Dataplugs’ data centers are at least Tier III level, which assures a high level of redundancy and reliability. Consequently, the compensation plan pays backs three times your monthly fee for any downtime below 99.9%.
Pricing and Support
Dataplugs’ plans are priced in Hong Kong dollars, and they’re expensive unless you commit to a three-year term that cuts costs by 50% and brings them in line with competitors. The 30-day money-back guarantee might make you feel a bit better about such a long sign-up, but you’ll need to supply some ID when requesting a refund.
Dedicated server customers don’t benefit from the money-back guarantee but do get a three-day free trial.
This host’s systems are monitored 24/7 so that the support team can quickly attend to issues. You can contact the multilingual customer support team by telephone, ticket, email, live chat, and even fax. I was pleased to receive responses to my questions via the live chat channel: