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Reviews and expert opinion CloudPiper

Gwen Rodgers Gwen Rodgers Web Hosting Expert

CloudPiper has some impressive customers and a rock-solid 100% uptime SLA. I’d feel better about this hosting business if its prices were lower and the level of support resources was higher.

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Overview

CloudPiper is a British hosting provider that boasts some impressive clients. It works with customers of all sizes, from startups to the U.K.’s National Health Service. CloudPiper’s website is available in English. 

Features and Ease of Use

CloudPiper offers a range of hosting services that come with these core features:

  • 100% uptime guarantee
  • Backup services available
  • Domain registration available
  • Up to three add-on domains
  • SSL certificates available 
  • Up to 5 GB disk space  
  • Up to 20 GB monthly bandwidth 

The hosting plans use the proven combination of the cPanel control panel and the Softaculous one-click installer. The other notable feature is CloudPiper’s exceptional 100% uptime SLA that clearly states you’ll get instant credits for any downtime. 

For something a bit more advanced, CloudPiper also offers VPS plans that come with PHP (only the slow version 5), Perl, Python, Node.js, and Ruby. You get SSH for secure access to your server, Cron jobs to schedule repetitive tasks, and unlimited FTP accounts

CloudPiper offers fully managed Microsoft solutions for e-commerce purposes.

Pricing and Support

When compared with similar U.K. and international companies, CloudPiper’s prices are very high for the features and resources on offer. However, the prospect of 100% uptime might convince you otherwise. You also have to pay a setup fee equal to a months’ hosting.

Self-support resources are extremely limited because the knowledge base is empty. Customer contact options are also limited to emailing or submitting a ticket:

Pricing

4.0

Comparison

How does CloudPiper match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
CloudPiperCompare4.2Compare
BluehostCompare2.5Compare

User reviews

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CloudPiper REVIEW: BOTTOM LINE

CloudPiper appears to be a highly regarded hosting brand that boasts some impressive clients. Digging into the details, some of the plans are indeed decent, but the prices are high and the level of support is low.

Pros

  • Impressive client list
  • 100% uptime SLA
  • Customization options at the checkout
  • Developer-friendly VPS plans

Cons

  • Expensive plans
  • Limited customer service

You’re in good company when you join CloudPiper’s customer list.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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