Features and Ease of Use
Cloudfusion offers three website hosting packages, each of which come with the following key aspects:
- 99.98% uptime guarantee (confirmed with customer service)
- Nightly automatic backups
- Domain registration available
- Unlimited add-on domains
- SSL certificates available
- Up to 20GB disk space
- Unlimited monthly traffic
Cloudfusion servers are co-located in the Hetzner Data Center in Johannesburg, South Africa. According to support, it is the fastest growing in the country. The uptime is at 99.98% guaranteed, although according to third-party review websites, the actual uptime is above 99.9%.
Considering how modern the Cloudfusion website is, I’m surprised that its support for PHP is only version 5. On the flip side, there’s also support for Ruby on Rails, Python, and Perl. The top-tier plans come with SSH, SFTP, shell access, and Cron jobs, which is good news if you’re a developer.
If you want to get started with minimal coding experience, there is an installation of Softaculous one-click installer, and integration with popular e-commerce shopping carts CubeCart, osCommerce, and ZenCart. According to customer service, there is a website building tool as well, but I couldn’t see the details advertised on the website.
Lastly, all plans come with standard features such as MySQL databases, access to phpMyAdmin, and unlimited FTP accounts.
Pricing and Support
The prices are standard, neither overly expensive or cheap. I’d personally disregard the base packages as most of the interesting value-added features are only included in the upper packages. That said, it’s still a decent price, for a good range of features.
Domain names are included free of charge in the upper two packages, while SSL certificates are always an added cost. You can choose to purchase a plan on a one-month or one-year term, but either way, the monthly fee is the same.
Customer service is by email and phone to various departments, as well as live chat on the website. There are no help documents or online tutorials, so it’s lucky the support I received was top notch.
I hopped on live chat at around 4:00 p.m. in South Africa on a weekday and the operator picked up straight away. It was clear they were knowledgeable about the product, along with being polite.