We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

Citrahost Review 2024 – Is It Worth It?

Onajite Omare Onajite Omare Web Hosting Expert

Citrahost is a low-cost Indonesian provider of cPanel shared hosting plans. For me, the lack of a pre-sales support response let it down.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


citrahost mainEstablished in 2010, Citrahost offers domain name registration, SMS broadcast, SSL certificates, VPS, reseller hosting, and shared hosting. It has two data centers located in Indonesia, and its website is in Indonesian.

Features and Ease of Use

citrahost features

Citrahost offers three types of shared hosting — Cheap Hosting, Business Hosting, and WordPress Hosting — each of which has four price plans, making 12 plans in total. The features include:

  • 99.9% uptime guarantee
  • Free SSL certificate
  • 500 MB to unlimited disk space
  • Unlimited bandwidth

The cPanel control panel provides an easy-to-use interface for managing all aspects of your hosting, and the incorporated Softaculous installer helps you install a plethora of popular PHP applications — such as WordPress, Joomla, and PrestaShop — with a single click.

For security, you get a free SSL certificate (to give confidence to your visitors) and a web application firewall (to protect against website attacks).

For performance, you get the Nginx web server with caching, Gzip compression, and HTTP/2 support.

Pricing and Support

Knowledgebase Citrahost 850x435

Citrahost offers some of the cheapest shared hosting plans you will find, with even the highest-priced WordPress plans being less expensive than other providers’ similar plans. Pay by bank transfer, credit/debit card, GoPay, or Mandiri Quickpay.

When you choose annual billing, we offer you free domain registration (on certain extensions). The billing cycles for other options are monthly and triennial, but the plan you select determines the available billing cycles.

On the plus side, you should be able to contact Citrahost’s support team by telephone, email, live chat, or WhatsApp. On the minus side, my exploratory email received no response. For self-support, you’ll find a sparsely populated knowledge base.




How does Citrahost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1CitrahostCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare


Citrahost lets you choose between various shared hosting plans to suit your requirements. The prices are low for the features you get.


  • cPanel control panel
  • Softaculous one-click installer
  • Low-cost hosting plans
  • Gzip compression and Nginx caching


  • No money-back guarantee
  • No dedicated servers

See Citrahost1 for low-cost Indonesian hosting.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
User reviews
Based on 1 reviews in 1 languages
Be the first user to leave a review about Citrahost in English!
User reviews are not verified
Write a Review
You can read user reviews in other languages
Reply to review
Visit Citrahost
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'citrahost', this, true, ReturnPopup );"
View 1 reply
View %d replies
review citrahost

saya pertama kali sewa hosting di citrahost memang benar benar harganya murah tapi sayang sekali support sangat lama. untuk paket termurah bisa pakai pleask tapi karena saya lebih berpengalaman pakai cpanel saya pesan cpanel soalnya kalau pleask itu pakai webserver nginx dan banyak fitur yang di batasi. maaf saya kasih bintang 4 karena support sangat lama sekali.

Farihkhoirulhuda, Indonesia
June 03, 2022
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
Citrahost Alternatives
Hostinger: Best Performance & Low Cost
Our Score
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
Our Score
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
Our Score
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
Our Score
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
Best Speed & Uptime1image

Great Hosting for a Great Price

Plus, get a FREE domain name and email