Cheap Servers claims to be one of a new generation of hosting service providers focusing on quality and 24/7 customer commitment. At the time of writing, its 15 engineers serve more than 380 customers.
This host’s website is available only in English.
Features and Ease of Use
Unsurprisingly, Cheap Servers sells a range of dedicated servers and virtual private servers. From budget to enterprise, and storage to game servers, its plans come with the following core features:
- 99.9% uptime guarantee
- 100 GB free backup space (more can be purchased)
- Server activation usually within one hour
- One IPv4 address per server
- Full root access to the server
Cheap Servers offers a range of server options. You can choose one of the preconfigured server packages (such as a budget dedicated server plan that comes with up to 4 x 2 TB SATA HDD storage), or you can contact the company and request a custom configuration. You get full root access and/or can configure your server via a control panel.
You can choose between eight European, American, and Canadian data center locations: London, Roubaix, Strasbourg, Gravelines, Los Angeles, Miami, New York, or Beauharnois. Since all data centers are Tier IV, you should experience less than 26 minutes of downtime per year.
Cheap Servers’ platform provides a 99.9% SLA uptime guarantee with full hardware and network redundancy.
You’ve got good control over your server with Cheap Servers. Not only do your get full root access, but you can also configure your server via the control panel.
Pricing and Support
You’ll be disappointed if you’re looking to find cheap hosting here, but we must bear in mind that this is a provider of dedicated servers rather than shared hosting packages.
Servers can be rented on one, three, six, or twelve-month terms, but there are no discounts for longer-term commitments. However, the fixed setup fees for most if not all servers stills make it more economical to sign up for a longer term. This requires a leap of faith because, although you can cancel at any time, you won’t get a refund.
Cheap Servers provides the reassurance that “you can write to us at 4 o’clock in the morning on New Year’s Eve and there will be someone ready to help you.”
The 24/7 customer service team can be contacted via ticket and email, and there are also links to Facebook and Twitter social media pages. I received a rapid response to my exploratory Facebook message:
Despite initially getting excited about self-support resources, my disappointment grew when I discovered that the knowledge base only consisted of eight articles.