BlueSteam is a South African (privately-owned) web hosting company. It started its operations in 2005 to offer reasonably-priced online web services solely for South African citizens. Though BlueSteam started as a simple web hosting company, it has expanded its bouquet of services today to not only include web hosting but also domain registration and transfer, SSL certificates, spam protection, website builder, remote PC support, and website design and website building services. BlueSteam’s website supports English.
Features and Ease of Use
BlueSteam offers four shared hosting plans (which are available as both local hosting and international hosting packages where the servers are within the South African and EU borders respectively). These plans come with
- Free co.za domain for the first year (with annual signups of the 3 higher plans)
- 1GB-15GB SSD storage
- 1-50 hosted domains (listed as addon domains)
- Unlimited bandwidth
- Unlimited email accounts
- Email forwarding and email autoresponders
- Unlimited MySQL databases
- Unlimited parked domains and subdomains
- Free spam protection
- Free weekly backups
- Webmail access
These plans come with Softaculous auto-installer, which you can use to easily install 349 scripts (including WordPress, Magento, Joomla, osCommerce, OpenCart, PrestaShop, etc). Since you’ll also get website usage statistics, you can easily track how your website is performing.
BlueSteam offers four Weebly website builder plans. With any of these, you can easily use Weebly’s drag-and-drop interface to create powerful, professional websites without needing any technical skills. You can even opt for the company’s spam protection that helps block almost 100% of malware, viruses, and spam before they reach your inbox.
BlueSteam offers 99.9% guaranteed uptime in any given month. If it drops below this level, you’ll be credited with one free month of web hosting service. However, you’ll need to claim it within seven days of the company’s uptime dropping below its guaranteed level.
If you need expert help for website design and development, you can use BlueSteam’s website design services (including logo and other graphics design at an additional cost). The company’s website design services offer free web hosting for the first year. You’ll also get a free domain name with co.za, net.za, org.za, and web.za extensions for the first year.
Pricing and Support
Shared hosting plans of BlueSteam are competitively-priced though the higher plans are a bit above the industry’s average prices. You can pay for these plans in South African Rand (ZAR) or USD via bank EFT, PayFast (online payment gateway in South Africa), or SnapScan (South African mobile payment app). Available billing cycles are monthly and annual.
BlueSteam offers a thirty-day money-back guarantee for all its web hosting services.
You can reach BlueSteam’s customer support via phone, email, WhatsApp (between 8.30 am and 5 pm, Monday to Friday), support tickets, and a pre-sales contact form. I sought answers to some pre-sales queries via email and got answers within an hour.
With a blog that has several informative posts, a couple of YouTube tutorials, an extensive knowledge base, cPanel user documentation (with links to cPanel video tutorials on YouTube), and how-to tutorials (with links to the YouTube videos along with text and screenshots), BlueSteam offers multiple self-help tools for those who need it.