Bisend was established in 2011, since when it has been dedicated to offering high-quality managed web hosting services — based on industry-leading technologies — to its global customers. From web hosting and reseller hosting to VPS and dedicated servers, plus domain registration and SSL certificates, you can get it all here.
Bisend’s website is available in U.S. English and Simplified Chinese, but its client area can be translated into twenty-four additional languages.
Features and Ease of Use
Bisend offers three Linux shared hosting plans, three ASP.NET hosting plans, three reseller hosting plans, three VPS hosting plans, and three dedicated server hosting plans. The Linux shared hosting plans provide you with:
- cPanel control panel
- Free domain for the first year
- One to unlimited websites
- 10 GB to unlimited SSD storage
- 50 GB to unlimited bandwidth
- 50 to unlimited email accounts
- PHP 5.4, 5.5, 5.6, 7.x
- Free SSL certificate
These plans allow the one-click installation of more than 100 popular CMS and other applications, including Drupal, WordPress, and Joomla. So, you can create a CMS-backed website without any coding knowledge. Alternatively, you can install a website builder from the control panel.
In addition to being CMS-optimized, other performance enhancements include super-fast SSD storage (with RAID 10 for resilience), and a free CDN (with the managed WordPress plans).
For the VPS plans, security features include DDoS protection, a web application firewall (WAF), and the availability of MagicSpam and Imunify360.
Bisend promises 99.99% uptime, which is above the industry average.
Pricing and Support
Bisend’s shared hosting plans are competitively priced. You can pay for them in U.S. dollars via PayPal or credit cards on an annual, biennial, or triennial billing cycle. The minimum yearly commitment is not so bad when you consider the 30-day money-back guarantee that affords you an opportunity to get out within the first month if you change your mind. But beware that fees for some services — such as domain name registration, an SSL certificate, and daily backups — are non-refundable.
Bisend provides 24/7 customer support via email, live chat, or support tickets (for logged-in users). Although the live chat window kept closing for no apparent reason, so I had to restart my chat repeatedly, I did get some support this way.
Self-support resources seem to consist of a few questions and answers, and a regularly-updated blog: