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Reviews and expert opinion BIGhost

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Latvian host BIGhost offers everything from shared web hosting to computer assembly and printer repairs. It has the feel of an “old school” all-round I.T. company rather than a specialist hosting provider.

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Overview

Screenshot 2019-07-13 at 12.49.02Although Latvian web hosting provider BIGhost’s website doesn’t say when it was founded, its President and CEO’s LinkedIn page suggests that he started the company in 2009. The website itself has a copyright notice dated 2010, and the style of it suggests that it hasn’t been redesigned since that time. So, it’s safe to say that this provider has been around for at least ten years.

BIGhost uses reliable technologies such as Intel processors, the Linux CentOS operating system, and APC UPS devices to deliver services to customers. In addition to web hosting, server rental, server monitoring, and repairs, BIGhost also offers script installation, website development, and website ranking improvement services. Since it also offers computer assembly, printer repairs, and cartridge refilling services, we could call the company a “Jack of all trades,” so I do wonder whether this makes it a master of none.

BIGhost’s website can be switched between the English, Russian, and Latvian languages.

Features and Ease of Use

bighost 1

BIGhost’s four shared hosting plans (START, BUSINESS, PROMO, and VIP) give you:

  • One to unlimited domains
  • cPanel/Virtualmin control panel
  • 1 GB to 20 GB disk space
  • Unlimited bandwidth
  • 3 to unlimited email accounts
  • Unlimited FTP accounts
  • phpMyAdmin and unlimited MySQL databases
  • SSL certificate support (except for the START plan)
  • Daily backups
  • Support for PHP5, Perl, and CGI
  • SSH/SFTP
  • ClamAV and SpamAssassin

The ClamAV antivirus and SpamAssassin spam tools protect against malware threats and filter emails. You also get web traffic analysis tools like AWstats and Webalizer to give useful insights into your web traffic.

While BIGhost’s “plans” page mentions a 99.9% uptime guarantee, its terms-of-service page specifies a 99.99% service uptime and promises to pay a pro-rated amount for periods of downtime in any given month.

Aside from hosting, BIGhost offers a variety of web development services, SEO, and modernization of web pages. I have to say, though, that BIGhost’s own website doesn’t look at all modern.

Pricing and Support

BIGhost’s shared hosting plans are priced competitively. You can pay for them in USD via PayPal on monthly or yearly billing cycles, and you get a small discount on annual billing. You get an initial 14-day money-back guarantee, and then a refund for any unused months’ prepayments when you retain the services for at least a year.

According to its website, you can contact BIGhost’s customer support during working hours on weekdays via telephone, email, or Skype. I couldn’t connect via Skype, and my exploratory email went unanswered, which makes me wonder whether this business is still in business.

Pricing

4.2

Comparison

How does BIGhost match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
BIGhostCompare4.2Compare
BluehostCompare2.5Compare

User reviews

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BIGhost REVIEW: BOTTOM LINE

Although BIGhost offers competitively priced shared hosting plans, its old-style website doesn’t excite, and I couldn’t increase my confidence by successfully summoning pre-sales support. If you need to scale up to a VPS or dedicated server, you’ll have to look elsewhere anyway.

Pros

  • Ten years of industry experience
  • 99.99% service uptime
  • Competitively priced plans
  • 14-day money-back guarantee

Cons

  • Dated website, and no pre-sales support response
  • No VPS or dedicated server plans

For competitively priced hosting plans in Latvia, visit BIGhost.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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