Features and Ease of Use
Big Wet Fish offers four shared hosting plans (including one WordPress plan), three multi-site hosting plans, two fully managed single-account servers (with and without cPanel), three self-managed servers, six fully managed servers, and six dedicated servers. It also offers fully managed clustered virtual solutions that are customized to fit your needs and budget.
With the three shared web hosting plans, you get:
- One main domain
- cPanel/WHM control panel
- Free domain (with the two highest plans)
- 5 to 20 subdomains and aliases
- 5 to 20 addon domains
- 20 GB to 100 GB disk space
- 200 GB to 1000 GB bandwidth
- 100 to 500 email accounts
- 50 to 150 MySQL databases
- Free Let’s Encrypt SSL certificate for 90 days
- Daily, weekly, and monthly backups to a separate server
To make website creation easy, this provider offers one free, and two paid Weebly site builder plans. Alternatively, you can use the Softaculous installer to install 350+ popular applications (such as WordPress) with a single click.
Your website and server are protected by the latest security features, including security patching, DDoS protection, daily site scanning, custom ModSecurity rule sets, and an inline script firewall.
Servers are powered by the latest Intel processors, with superfast SSD RAID disk arrays for optimal performance and reliability. You get a 99.9% uptime guarantee, which is around the industry average.
Pricing and Support
Big Wet Fish’s shared hosting plans are pricey, and you can pay for them in various currencies (GBP, USD, or EUR) via PayPal, credit/debit card, bank transfer, direct debit, or mail-in payment. You get a 30-day money-back guarantee, which should secure you a refund (minus domain fees) if you send your cancellation request from your registered email address.
You can summon 24/7 support via live chat, telephone, or support ticket. I got some quick answers to my questions via the live chat channel:
Big Wet Fish offers a well-stocked knowledge base and keeps an up-to-date announcements section for self-support.