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Reviews and expert opinion ALCHosting

Gwen Rodgers Gwen Rodgers Web Hosting Expert

ALCHosting is a Filipino hosting provider with a (so far) short track record. Its prices are lower than average (which is good), but I couldn’t summon a pre-sales support response (which is not so good).

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

ALCHosting Overview

Since starting its journey in 2018, Filipino company ALCHosting has offered feature-rich hosting solutions that help its clients make most out of their online presences. ALCHosting’s English-language website advertises Linux shared hosting, cloud VPS, dedicated servers, reseller hosting, domain solutions, SSL certificates, and associated services.

Features and Ease of Use

ALCHosting offers three Linux shared hosting packages, five VPS packages (including a customizable package), five dedicated server packages (including a customizable package), and four reseller hosting packages.

The Linux shared hosting packages provide you with:

  • 99.99% uptime guarantee
  • 15 GB to unmetered SSD storage
  • Unmetered bandwidth
  • One to unlimited websites
  • cPanel control panel
  • CloudLinux OS
  • 10 to 100 MySQL databases
  • Virus scanner
  • Weekly backups

The free SSL certificate secures your client-server communications, and additional security can come courtesy of the separately-purchasable SiteLock plans that provide advanced scanning and immediate notifications.

You can create your website using the Weebly website builder that helps you build a professional web presence via a drag-and-drop interface without having to be a professional website designer. Alternatively, you can use the Softaculous one-click application installer to create a CMS-backed website using something like WordPress.

Pricing and Support

ALCHosting’s Linux shared hosting packages are priced slightly lower than the average, and at the time of this review, you could get a 20% discount off VPS and dedicated server solutions. You can pay in nineteen different currencies and cryptocurrencies via many different methods (PayPal, credit/debit card, bank transfer, and more) on billing cycles from monthly to triennial.

Shared and reseller hosting packages come with a 30-day money-back guarantee that should get you out early — with a full refund — if anything goes wrong.

Although you should be able to contact this company’s 24/7 support team via ticket, telephone, callback service, contact form, email, or live chat, I have to tell you that my ticket submission went unanswered.  On the plus side, the self-support knowledge base is acceptable (but not exceptional):

ALCHosting Knowledgebase

4.0

Pricing

Comparison

How does ALCHosting match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
ALCHostingCompare4.1Compare
BluehostCompare2.5Compare

ALCHosting REVIEW: BOTTOM LINE

ALCHosting could be worth checking out as a Filipino provider of hosting plans that are priced slightly below average.

Pros

  • 99.99% uptime guarantee
  • 30-day money-back guarantees
  • Several payment currencies accepted
  • Various payment methods supported

Cons

  • No pre-sales support response
  • Short track record

Visit ALCHosting for affordable Filipino hosting solutions.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
4.3
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No 24/7/365 Tech Support

I tried it myself after seeing so many good reviews, yes their price is cheap, but their technical support is seriously bad, my website went down due to not enough space on the device, and it's on sunday morning the worst time it can be, tried to open a support ticket, through their livechat, whatsapp, skype and every contact details they gave on their website but totally no immediate response from them, i'm really disappointed with their so called 24/7/365 tech support and migrated all my data and files out from their server. Therefore prevent hosting ur operation critical website on them, unless ur prepared to be helpless when ur website is down at the worst possible time.

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Melvin Chong, USA
April 03, 2022
1
Outstanding service from ALChosting

The support I received today from John Mark with my upgrades went far beyond what I expected - as usual. The support given by this team at ALChosting is exceptional. They have never failed to deliver, and today was no different. Every problem I ran into was quickly, expertly, and kindly fixed. I'm no developer or programmer and I would be lost without their patience and ability to help me do what I need to get done.

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Cyril Jimenez, Philippines
October 09, 2021
5
Very helpful and professional support!

Their support team is the best one I meet, the guy was on my machine for almost 3 hours till they fixed the problems I had with my forum, you couldn't find support like that these days. A lot of HOSTINGS make you pay extra money for this type of support, but they don't. I would recommend this hosting 100%.

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Emilio, Argentina
September 18, 2021
5
Too Good To Be True

After trying many affordable hosting providers, my woocommerce site was always slow. Was looking for a provider with LiteSpeed server located in India. I am really happy that I stumbled upon alc hosting. Was very skeptical while signing up but the performance was mind-blowingly good for the price. Not to mention their super quick, responsive support. I wonder, how come nobody is talking about this.

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Akbar Basha, USA
June 12, 2021
5
Incredible fast, helpful support

I highly recommend this host, the communication and response times are excellent. After having a bad experience with another company, this company was refreshing and with the prices they have, you can't go wrong. good company and recommended.

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Andrew Medina, Latvia
June 04, 2021
5
gutes Hosting-Unternehmen

Rundum höchste Qualität und hervorragender support. Sehr schöne Oberfläche, vielseitiges und professionelles Angebot mit zahlreichen extras wie z.B. Wordpress. Selbst unter "Corona - Bedingungen" wird keine Mühe gescheut, zum Teil komplexe Probleme schnell und souverän zu lösen. Alles in allem ein Hoster auf überzeugendem Niveau!

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Ines Manus, Brazil
June 04, 2021
5
Great service and powerful plan

Having used the services of ALCHostings for about one year now, I have to admit that ALCHosting services service is the best I have ever known. No downtime, very professional and polite staff, amazing fast all-round support experiences. As result, I highly recommend these reliable and trustworthy hosting services.

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Dominic Alcan, Singapore
January 23, 2021
5
Willing to help! great

ALCHosting just migrated my site from a competitor. The site was implemented in a Drupal version too long ago, so they made the conversion for me. They also set me up with SSL. All within 24 hours of my signup. In every interaction, I found them helpful, courteous and kind. My reliability rating is based on limited data, but it has worked every time I checked. but just today. Everything else, I'm sure about.

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Verxel Dispo, Philippines
January 14, 2021
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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