Reviews and expert opinion ALCHosting

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

ALCHosting is a Filipino hosting provider with a (so far) short track record. Its prices are lower than average (which is good), but I couldn’t summon a pre-sales support response (which is not so good).


Overview

ALCHosting Overview

Since starting its journey in 2018, Filipino company ALCHosting has offered feature-rich hosting solutions that help its clients make most out of their online presences. ALCHosting’s English-language website advertises Linux shared hosting, cloud VPS, dedicated servers, reseller hosting, domain solutions, SSL certificates, and associated services.

Features and Ease of Use

ALCHosting offers three Linux shared hosting packages, five VPS packages (including a customizable package), five dedicated server packages (including a customizable package), and four reseller hosting packages.

The Linux shared hosting packages provide you with:

  • 99.99% uptime guarantee
  • 15 GB to unmetered SSD storage
  • Unmetered bandwidth
  • One to unlimited websites
  • cPanel control panel
  • CloudLinux OS
  • 10 to 100 MySQL databases
  • Virus scanner
  • Weekly backups

The free SSL certificate secures your client-server communications, and additional security can come courtesy of the separately-purchasable SiteLock plans that provide advanced scanning and immediate notifications.

You can create your website using the Weebly website builder that helps you build a professional web presence via a drag-and-drop interface without having to be a professional website designer. Alternatively, you can use the Softaculous one-click application installer to create a CMS-backed website using something like WordPress.

Pricing and Support

ALCHosting’s Linux shared hosting packages are priced slightly lower than the average, and at the time of this review, you could get a 20% discount off VPS and dedicated server solutions. You can pay in nineteen different currencies and cryptocurrencies via many different methods (PayPal, credit/debit card, bank transfer, and more) on billing cycles from monthly to triennial.

Shared and reseller hosting packages come with a 30-day money-back guarantee that should get you out early — with a full refund — if anything goes wrong.

Although you should be able to contact this company’s 24/7 support team via ticket, telephone, callback service, contact form, email, or live chat, I have to tell you that my ticket submission went unanswered.  On the plus side, the self-support knowledge base is acceptable (but not exceptional):

ALCHosting Knowledgebase

Comparison

How does ALCHosting match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
ALCHostingCompare 4.1 Compare
BluehostCompare 2.5 Compare

Pricing

4.0

ALCHosting Web Hosting

Plan NameStorageBandwidthFree SSLNumber of SitesPrice Plan NameStorageBandwidthFree SSLNumber of SitesPriceTITANIUM15GBUnmetered+1$2.99More DetailsHIBRATIUMUnmeteredUnmetered+Unlimited$15.99More Details
More details

ALCHosting VPS Hosting

ALCHosting Reseller Hosting

Plan NameStorageBandwidthPanelPrice Plan NameStorageBandwidthPanelPriceALC125GB1TBcPanel$10.95More DetailsALC4100GBUnlimitedcPanel$42.95More Details
More details

User reviews

Based on 12 reviews in 1 languages
4.1
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5.0
Angelo Sasis
Philippines
September 04, 2020
Very Good Support

I am a new ALCHosting subscriber with limited website creation and management experience so I have called on both Ticket and Chat support numerous times during my first two weeks to get ALCHosting setup and WordPress installation. Regardless of the hour, the day or the question I have found them there to help, quick to respond, willing to listen and anxious to solve the issue. They are knowledgeable, patient, empathetic, supportive and ready to go the extra mile to relieve my frustrations, answer my questions and make it right...even if it means doing it for me if I seem hesitant or confused. I am a big fan of the support services at ALCHosting.

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1.0
Christopher L.
Hong Kong
raikougenu.com
September 01, 2020
Dont get scammed

After reviewing all the previous good reviews left by the past users, I decided to give it a try, but it's not legit and if you go for alchosting, you will get scammed!I bought a shared hosting package with them together with a new domain in last week, I discovered my domain still isn't resolved properly in the DNS and unable to browse to my website. I tried contacting them via LiveChat/Phone call(Philippines) but to my horror no one is answering! Just like that my hosting package cannot be used and go to waste!So to all of you who are looking for a web hosting company, please DO NOT go for alchosting!

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5.0
Muhammad Ali
India
August 06, 2020
The Best Technical Support Service

I started a technical support ticket this morning, hoping to start a submenu of a website so that I could build a new website based on the old one. SysAdmin Josh was the support person I worked with and he was terrific! He created the new submenu and loaded WordPress for me. Within the matter of a few short hours, I was starting to create the new website. Josh is a truly great tech support person and I am thankful for his quick assistance.

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5.0
Ysabelle H.
Philippines
July 25, 2020
The best service

I wish you guys one day drive GoDaddy and Hostgator both out of business. You deliver great services. Godaddy and Hostgator deliver disgusting commercials.When it comes to the quality of delivery, there is no match. best hosting company :)

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5.0
Crog Ui
Philippines
July 22, 2020
Good alternative to the huge companies

When I started with ALC Hosting, I only had a little blog about traveling around the world with just about 250 subscribers which were hosted on a smaller plan and now I run several webshops and develop sites for a living and moved up to a VPS. All along the support has been there for me, the performance was good, it wasn't all perfect but the good people from support have always made it right in the end and I am confident enough to recommend them to anyone in need of a hosting plan.

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5.0
Mathis Bossard
Philippines
July 13, 2020
Excellent Service

I've been testing ALCHostingNET’s Corporate VIP Reseller – USA package over the past month, and I've been very impressed so far. I must also say, I don't know where all the other negative reviews are coming from.From my experience so far, you guys are doing a fantastic job!I've also been testing several other reseller hosting packages from other hosts alongside my ALCHosting reseller plan, and though the other companies are good to average, I found ALCHostings’ Corporate Reseller plan to the best in terms of value for money. Especially when you take into account all the functionality that is there to use as a reseller, which you can then also of course utilize for your own clients. Then there is the customer support that is 24/7 that is awesome. Whenever I got stuck, I just click on ‘chat’ and got my problem solved.MY EXPERIENCE SO FAR WITH ALCHOSTING •Signup Process Quick, easy to use signup process that takes a couple seconds.•Payment options I got the option to pay with PayPal, Credit Card or Debit Card. Payment went through quick and easy.•After Signup You get an immediate thank you and details email about your new account. When I logged into my account for the first time, I was pleasantly surprised at the overall nice branded look of their user account dashboard. My package was listed, and when I clicked on it took me to my hosting dashboard which listed my cPanel and WHM. It took about 4-hours before my reseller plan was setup and ready for me to use. Awesome!Once the account was activated, I could simply login to my service account, go to the Cpanel and WHM and start setting up my hosting for my own clients.•Licenses: Since I chose a package that came with a free WHMCS license, I was given the option to request my free license once in my client account dashboard. The process to request this license was fast and quick.•Other Freebies: There are also other freebies such as 6 templates to use if you don’t like the standard WHMCS, and SitePro, Sitepad, Free SSL installer, etc.•Servers: I liked that they have a very large number of servers from what I can see on the website. You can choose between a USA, Asia (Singapore), Europe (UK), Europe (Netherlands), Europe (Germany), Canada, Asia (India), Asia (China), Asia (Japan), Australia, South Africa or Geo server, GEO being for multi-location reselling. USA is most often the preferred. But you’ll have to pick which one will work best for your hosting company. When I tested my sites, the speed was very good, and I noted their shared hosting has a huge amount of cores, up to around 32 cores I think.•Setting up WHM & WHMCS: The only aspect I would have liked to have access to from alchosting is blogs or knowledgebase content or step-by-step guide to setting up WHM and WHMCS for my new hosting company. Luckily, there are many YouTube videos that you could follow to do this.•After setting up my WHM and WHMCS, I could start selling hosting packages to my own clients. So far, so good!•Functionality + Software Licenses: I was pleasantly surprised with all the functionality and licenses that I got with the Corporate package. For a host just starting out, this helps a lot if you don’t have to buy your own licenses for stuff such as Softaclouse, JetBackups, etc.All of these extra functions and software I got included in the hosting package.•24-7 Customer Support: I tested their customer support several times a day, during different times to see if they were really providing real 24/7 support. Many hosting companies tell you this, but then don’t respond. The think about alchosting that I like the most is that I can just go to their website, click on the ‘chat’ button, and someone on the other side would take my chat request. You don’t wait long, and customer service is quick and helpful.•End-User Support: This is probably the biggest differentiator between Alchosting and other hosts . . . They provide support to your customers with your branding. I love that! I mean, where in the world do you get customer support for your business? Awesome! The only aspect about the customer support that can improve is the level of English used. It sometimes feel that the support assistant is not 1st language English.I would suggest ALCHosting if you are interested in starting a reseller business, but you lack the funds to buy all those licenses and stuff that you would need to get things going. Also, their 24-7 customer support and end-user support is a definite bonus and sets them apart from other reseller hosting companies.

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Bottom line on ALCHosting

ALCHosting could be worth checking out as a Filipino provider of hosting plans that are priced slightly below average.

Pros

  • 99.99% uptime guarantee
  • 30-day money-back guarantees
  • Several payment currencies accepted
  • Various payment methods supported

Cons

  • No pre-sales support response
  • Short track record

Visit ALCHosting for affordable Filipino hosting solutions.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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