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Reviews and expert opinionALCHosting

Gwen RodgersGwen RodgersWeb Hosting Expert

ALCHosting is a Filipino hosting provider with a (so far) short track record. Its prices are lower than average (which is good), but I couldn’t summon a pre-sales support response (which is not so good).

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Overview

ALCHosting Overview

Since starting its journey in 2018, Filipino company ALCHosting has offered feature-rich hosting solutions that help its clients make most out of their online presences. ALCHosting’s English-language website advertises Linux shared hosting, cloud VPS, dedicated servers, reseller hosting, domain solutions, SSL certificates, and associated services.

Features and Ease of Use

ALCHosting offers three Linux shared hosting packages, five VPS packages (including a customizable package), five dedicated server packages (including a customizable package), and four reseller hosting packages.

The Linux shared hosting packages provide you with:

  • 99.99% uptime guarantee
  • 15 GB to unmetered SSD storage
  • Unmetered bandwidth
  • One to unlimited websites
  • cPanel control panel
  • CloudLinux OS
  • 10 to 100 MySQL databases
  • Virus scanner
  • Weekly backups

The free SSLcertificate secures your client-server communications, and additional security can come courtesy of the separately-purchasable SiteLock plans that provide advanced scanning and immediate notifications.

You can create your website using the Weebly website builder that helps you build a professional web presence via a drag-and-drop interface without having to be a professional website designer. Alternatively, you can use the Softaculous one-click application installer to create a CMS-backed website using something like WordPress.

Pricing and Support

ALCHosting’s Linux shared hosting packages are priced slightly lower than the average, and at the time of this review, you could get a 20% discount off VPS and dedicated server solutions. You can pay in nineteen different currencies and cryptocurrencies via many different methods (PayPal, credit/debit card, bank transfer, and more) on billing cycles from monthly to triennial.

Shared and reseller hosting packages come with a 30-day money-back guarantee that should get you out early — with a full refund — if anything goes wrong.

Although you should be able to contact this company’s 24/7 support team via ticket, telephone, callback service, contact form, email, or live chat, I have to tell you that my ticket submission went unanswered. On the plus side, the self-support knowledge base is acceptable (but not exceptional):

ALCHosting Knowledgebase

Pricing

4.0

Comparison

How does ALCHosting match up to the competition?

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InterServerCompare4.8Compare
ALCHostingCompare4.1Compare
BluehostCompare2.5Compare

User reviews

Based on 14 reviews in 1 languages
4.2
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5
Dominic Alcan
Singapore
January 23, 2021
Great service and powerful plan

Having used the services of ALCHostings for about one year now, I have to admit that ALCHosting services service is the best I have ever known. No downtime, very professional and polite staff, amazing fast all-round support experiences. As result, I highly recommend these reliable and trustworthy hosting services.

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5
Verxel Dispo
Philippines
January 14, 2021
Willing to help! great

ALCHosting just migrated my site from a competitor. The site was implemented in a Drupal version too long ago, so they made the conversion for me. They also set me up with SSL. All within 24 hours of my signup. In every interaction, I found them helpful, courteous and kind. My reliability rating is based on limited data, but it has worked every time I checked. but just today. Everything else, I'm sure about.

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5
Angelo Sasis
Philippines
September 04, 2020
Very Good Support

I am a new ALCHosting subscriber with limited website creation and management experience so I have called on both Ticket and Chat support numerous times during my first two weeks to get ALCHosting setup and WordPress installation. Regardless of the hour, the day or the question I have found them there to help, quick to respond, willing to listen and anxious to solve the issue. They are knowledgeable, patient, empathetic, supportive and ready to go the extra mile to relieve my frustrations, answer my questions and make it right...even if it means doing it for me if I seem hesitant or confused. I am a big fan of the support services at ALCHosting.

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1
Christopher L.
Hong Kong
raikougenu.com
September 01, 2020
Dont get scammed

After reviewing all the previous good reviews left by the past users, I decided to give it a try, but it's not legit and if you go for alchosting, you will get scammed! I bought a shared hosting package with them together with a new domain in last week, I discovered my domain still isn't resolved properly in the DNS and unable to browse to my website. I tried contacting them via LiveChat/Phone call(Philippines) but to my horror no one is answering! Just like that my hosting package cannot be used and go to waste! So to all of you who are looking for a web hosting company, please DO NOT go for alchosting!

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anonymus
November 25, 2020

Hello Christoper, I am sorry to hear you are disappointed by our service. We offer 30-day money back period and we always provide a refund in case our service do not meet clients' needs. Yet, we will be more than glad to work with you to resolve any issue you might have experience or issue a refund for your payment if our service does not meet your requirements or site needs. Feel free to submit a ticket via your client area or contact via our live chat. Thank you. Mira Tan ALCHosting Philippines

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5
Muhammad Ali
India
August 06, 2020
The Best Technical Support Service

I started a technical support ticket this morning, hoping to start a submenu of a website so that I could build a new website based on the old one. SysAdmin Josh was the support person I worked with and he was terrific! He created the new submenu and loaded WordPress for me. Within the matter of a few short hours, I was starting to create the new website. Josh is a truly great tech support person and I am thankful for his quick assistance.

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5
Ysabelle H.
Philippines
July 25, 2020
The best service

I wish you guys one day drive GoDaddy and Hostgator both out of business. You deliver great services. Godaddy and Hostgator deliver disgusting commercials. When it comes to the quality of delivery, there is no match. best hosting company :)

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ALCHosting REVIEW: BOTTOM LINE

ALCHosting could be worth checking out as a Filipino provider of hosting plans that are priced slightly below average.

Pros

  • 99.99% uptime guarantee
  • 30-day money-back guarantees
  • Several payment currencies accepted
  • Various payment methods supported

Cons

  • No pre-sales support response
  • Short track record

Visit ALCHosting for affordable Filipino hosting solutions.

Gwen RodgersGwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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