Features and Ease of Use
The 1-VPS shared hosting plans are suitable for small businesses and individuals looking to host a simple website. The three plans provide these features:
- 99.9% uptime guarantee
- Unlimited addon domains
- Daily automatic backups
- Unlimited bandwidth
The supplied storage space, which ranges from 500 MB to 2,000 MB, is only enough for simple websites, and you’ll soon exceed it when you start to add media and email. If anything should happen to your data, you are allowed one free restore per service period, after which you’ll have to pay for the privilege.
Hopefully, nothing will happen to your data, and your website will be up-and-running almost all the time. The uptime guarantee pays back 10% of your monthly fee if uptime falls to between 95% and 99.9%. If it falls further to between 90% and 94.9%, you’ll get a 20% refund. Any uptime below 90% secures you a 50% refund.
Hosting accounts are managed via the easy-to-use DirectAdmin control panel, and the included Softaculous installer makes it easy to install applications such as WordPress or Magento, so you don’t necessarily need to be a web expert.
Pricing and Support
The 1-VPS shared hosting is priced low for the features on offer, and the VPS plans are also inexpensive. While you can pay for a VPS on a monthly basis, shared hosting has to be bought annually. After paying by PayPal, at CoinGate.com, or with your credit card, you get almost a month to change your mind thanks to the 30-day money-back guarantee.
Unfortunately, there are no self-support resources (i.e., the knowledge base is bare), and there is no telephone support. However, you can contact the company by ticket or live chat (not 24/7), and I’m pleased to report that I was eventually able to talk to a live chat agent: