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Bluehost it’s a scam
They constantly failed to provide access to DNS zone editor. I can's set up DKIM, DMARC. Also they said they give 3 months free professional email. I never set up that email, I never did anything but they charge the card for an optional servce without my approval. Of course I tried more than eight times to solve this on their support. Bluehost it's a scam.
This is my first review in 10 years of being an IT in Vietnam. Our client wishes to use SEO for USA marketing and I decided to use hosting at bluehost with 100% refund guaranteed. Of course, I had used it at bluehost since 2019 but in this case let them hand our refund 2 months and still in processing..
I and our IT team turn the online chat together at once in each 2 weeks, but they ask us the same information of paypal email and browbeat a bit cause of too long to get refund. They just ignore and let us lose the time to wait and close many times.
This review is just to let anyone ask the bluehost for online marketing such as website, or email and storage/server.. Please take care and even my advice is KEEP AWAY BLEHOST.
(This review was made after I got the 4th time of asking the refund with bluehost and It took us more than 2 months => Really Bad Bluehost at moment)
One of the single worst customer service experiences I've ever dealt with. In my first year as a customer, I contacted them once a month about a very specific issue I was having with Printful and Printify. It took them two or three weeks to reply, and everytime it was the same painful process: Request information on my last ticket, answer all the same questions again, find out my last ticket was closed without being resolved, ask for resolution and support, and then be told that they'll respond soon with help. A month goes by, start it all over again.
After my first year, I attempted to cancel my hosting. Instead, they charged me double. When I asked for a refund the same day, they insisted they would reach out to me to help. When I contacted Bluehost a final time, they said they can't offer a refund because their refund window is 30 days--I contacted them after 21 days. I finally went through my payment processor to request a chargeback, and they are fighting it. The irony is that I expect they will respond to this review.
Bluehost will fail you. Bluehost is possibly the worst option for any hosting, ever, and I recommend literally anyone else. The scammer down the road will at least respond to you.
It use to be reasonable now is just plain bad (avoid it)
I also buyed for a couple of years. Yet even having one more year payed I'm already searching for alternatives. The support is horrible and their monetizing as extras little options that used to be free. I woun't recommend it anymore.
The support is really the worst with ticket numbers and a blend of bots and automatic responses withou a context. Many times I have to repeat 3 to 4 times in the same chat conversation, what's my domain and problem. It's like talking with a frendly Dori fish, joyfull, distracted and with alzheimer.
I admit that I was stupid to buy three years of Bluehost hosting at their high renewal rates. And my my experience with Bluehost was a disaster. Within the first year of my three years, the Bluehost server went down and my website was out for TWO WEEKS. Obviously, I can't allow this to happen a second time, so I has no other option but to switch to a more reliable provider. Because the 30 day refund period was over, Bluehost kept SEVERAL HUNDRED DOLLARS of my money.
1. A very very slow hosting provider. It makes my website keeps lagging.
2. I've got a refund problem. I've been contacting them for 4 times, yet the problem hasn't been sorted out. Really terrible.
3. Ignorant customer service. Slow response and don't keep their promise.
Please please stay away!
Bluehost is one of the most popular web hosting companies in the world, especially among people launching their first site.
They offer great rates, and a beginner-facing platform that makes every aspect of running a website easy.
Most of the time Bluehost will walk you through a task the first time, like setting up a blog or email account on your site.
If you get stuck or have a problem, they have 24/7 support by phone or live chat. They list their support number and live chat options right on their site, so you can reach out for help within two clicks.
As user I do not recommend Bluehost to anyone. Bad experience. You will have to pay
more for chosing a good design and themes
Bad support and Communication. Very confusing. No credibility .Misinformation. You will not get what expect from them .loss of money