Network Solutions (formerly Web.com) Review [Updated 2025]

Network Solutions Website Builder at a Glance

Network Solutions Pros, Cons, & Things That Could Be Better

Network Solutions is mainly known for its domain and hosting services but it also gives you a drag-and-drop, no-code website builder that’s easy to use. It lets you create a simple site, add an online store, schedule client appointments, and run marketing campaigns. Network Solutions is ideal for beginners and small business owners who want a hassle-free way to get online without hiring a developer.

However, if you’re looking for advanced customization, third-party integrations, or robust SEO tools, this builder may fall short. Network Solutions’ website editor is clean and intuitive, and it throws in extras like AI content generation and free stock photos, but I won’t recommend it for large-scale or complex websites.

So, is this platform the right choice for you? In this review, I’ll walk you through everything I learned while testing Network Solutions – from its sleek templates and intuitive editor to the limitations that could affect your long-term growth. Keep reading to see whether it aligns with your goals and the website you want to create.

Modern Templates, but Some Layouts Are Cluttered

Network Solutions has 100+ mobile-responsive templates sorted into seven categories including Business, Services, and Portfolio, so it’s easy to find a design that fits your niche. There are no specific e-commerce designs, but you can add an online store to any template from the editor. Still, I find it weird that even fashion-focused templates lack built-in product features.

Network Solutions doesn’t have the most diverse range of templates, but there are some standout designs. For example, the portfolio templates feature large, clean image galleries and stylish layouts perfect for creatives. All templates come in both single-page and multi-page formats, and some even offer alternative layouts for individual pages, giving you more flexibility during setup.

That said, Network Solutions’ designs include many built-in elements, which can clutter the layout and make customization feel overwhelming, especially for beginners. Fortunately, Network Solutions’ intuitive editor makes it easy to customize its templates to suit your needs.

Design and Customization

Network Solutions lets you customize your template even before entering the editor. Once you’ve selected a design, you can choose between a single-page or multi-page layout, upload your logo, and set your preferred fonts and color theme. I particularly like the Color Wizard tool, which automatically adjusts your site’s color palette to match your logo or an uploaded image – a nice touch for cohesive branding.

Once you’re inside Network Solutions’ editor, you can edit an element by simply clicking on it. You can manually update a text box, adjust its alignment, or use the built-in AI writer to generate content quickly. Swapping out images is just as simple – upload your own or choose from Network Solutions’ stock library, then crop, add alt text, or link them as needed.

From the left-hand menu, you can insert maps, images, buttons, sliders, code embeds, and pre-built sections like testimonials or banners. Every element you add aligns with the layout neatly, thanks to Network Solutions’ grid system. While it’s not as flexible as Wix’s free-form editor, it helps maintain a clean, organized layout without being overly restrictive.

Core Features That Support Small Businesses

Network Solutions has a great set of features that helps small business owners build functional websites. It uses a grid-based, drag-and-drop editor that keeps your design structured at all times. You also get free stock photos, blog pages, a free professional email, and a free custom domain.

However, unlike platforms such as Wix, Network Solutions doesn’t support direct third-party integrations. To add external software, you’ll need to use code embeds, which could be a bit tricky if you’re not tech-savvy. That said, this limitation actually makes Network Solutions more approachable for beginners, keeping things simple and streamlined out of the box.

Add a Full-Featured Online Store to Your Website

Network Solutions’ Ecommerce plan provides product categorization, subscription management, and detailed sales tracking. You also get a dedicated e-commerce dashboard where you can track orders, identify abandoned carts, manage low inventory, and see your top-selling products.

You can connect your Network Solutions store with Amazon, eBay, and Etsy to sell on multiple channels and expand your reach. You also get purchase order management tools that help you track and restock inventory efficiently. Other features include bulk product editing, automated tax calculations, and fulfillment automation, making it easy to run and grow your online business.

Easy Online Booking for Services & Classes

Network Solutions has an intuitive appointment management system that simplifies scheduling for you and your clients. You can easily create a unique service for each type of appointment you offer. For example, a fitness studio might set up 1-on-1 services for personal training and nutrition consultations, or group services for fitness classes and wellness seminars.

Managing client communication is just as easy. Network Solutions has ready-to-use email drafts for confirmations, cancellations, reminders, and checkouts, so you can tailor the messaging to your brand. You can also insert dynamic variables such as price or a team member’s details to automatically personalize every message.

Promote Your Business With Marketing & Branding Tools

To help you grow your online presence and simplify brand communication, Network Solutions offers a comprehensive suite of marketing and content tools.

Marketing Tools

• SocialBooster. This tool helps you engage your audience and build brand awareness across Google, Facebook, X (formerly Twitter), Instagram, and LinkedIn, helping you grow your business.
• AdSpend. Network Solutions lets you run digital ad campaigns by integrating with Google, Facebook, and Microsoft advertising platforms.
• Email marketing. You can create and send professional-looking emails to communicate effectively with your audience and drive engagement.
• MyLinks. Network Solutions lets you build a branded link-in-bio page, and direct your audience to your blog, online store, booking page, or social media profiles from one central link.

Branding and Content Management Tools

• Design Studio. With this tool, you can adjust the brightness, contrast, shadows, and highlights of your images. You can also rotate, flip, crop, apply filters, or use your own designs to create branded merchandise.
• LogoBuilder. Network Solutions can create a custom, AI-generated logo that reflects your brand’s identity.
• QR Code Maker. You can easily generate QR codes to share promotions, link to your website, or provide contact information. It’s a quick way to bridge offline and online marketing.
• Marketing calendar. Network Solutions gives you a centralized dashboard to plan, create, and schedule your marketing content, making it easy to stay consistent and strategic across all your platforms.

My Experience With Network Solutions Website Builder

I spent a week testing Network Solutions to see how well its tools work – from design and customization to e-commerce and AI features. My first impression? Network Solutions is straightforward and fast, with just enough guidance to help you start strong. While it’s not the most flexible platform I’ve used, it gives you a solid foundation for creating a professional site quickly.

Getting Started With Network Solutions Website Builder

I was really impressed with Network Solutions’ streamlined template selection process. Once I clicked “ADD DRAFT” in my dashboard, I was presented with two options: building my site using AI or starting with a pre-designed template.

After choosing the template route, Network Solutions guided me through a few straightforward steps. These included selecting a niche and sub-niche, and accessing a curated library of templates based on my inputs. While the initial suggestions helped narrow down the search, I still had the freedom to explore other templates if I wanted something different.

Network Solutions’ template library is well categorized, but it lacks deeper sub-organization, which is why I appreciated the guided template selection process even more.

If you choose to skip the guided process and browse Business templates manually, for instance, it may take a while to find one that fits your specific niche. Other builders, like Wix, categorize their Business designs into sub-groups like Consulting, Finance, and Law.

Another minor drawback is that I didn’t get any immediate recommendations for app integrations or third-party tools while selecting a template. Although Network Solutions offers features like appointment scheduling later in the design process, suggesting additional tools earlier on could have improved my experience.

Customizing My Network Solutions Website

After selecting my preferred template, Network Solutions guided me through uploading my logo, selecting a font, and creating a color theme for my site. This setup let me establish a cohesive look before diving into the editor.

The Network Solutions site editor is intuitive and organized. The left-hand menu includes eight options: Add Element, Add Section, Pages, Theme, Add Media, Blog, Store, Appointments, and Settings.

Each button is clearly labeled and easy to navigate. For example, when I wanted to add a new page, it was as simple as clicking “Pages” and selecting “Add Page.” From there, I could choose the type of page I wanted, such as an About or Gallery page. However, I had to use the Blog button to add blog pages – a small quirk, but not a significant obstacle.

To integrate an online store into my site, I clicked the Store button in Network Solutions’ editor. From there, I could add and manage products, view my store’s reports and analytics, and oversee orders and shipment.

While the setup was simple enough, I found it annoying that I still needed to navigate to Pages and manually “unhide” the Store page for it to appear in the top-bar navigation menu.

Another thing to note is that none of Network Solutions’ templates is minimalist. So, while the editor was easy to use, it was a bit challenging to customize my website because there were so many content blocks to move around and edit. That said, ​​if you’re willing to invest extra time into customization, Network Solutions gives you every tool you need to create your ideal site.

Create Your Own Template With Network Solutions’ AI Builder

With Network Solutions’ Site Wizard, you can easily create a personalized website design tailored to your business. Simply enter your business name, the purpose of your website, and a brief description of your brand, and Site Wizard will generate a layout that reflects your goals and identity.

Next, you’ll choose a website style that fits your brand’s personality. Once you’ve picked your style, Network Solutions lets you customize further by selecting a hero image, color theme, font style, and logo.

You’ll also select your preferred writing tone for consistency throughout your site. After your visual and tonal preferences are set, you can add specific sections for testimonials, contact forms, or about.

Although Site Wizard creates a single-page template by default, it provides a solid foundation for your site. Plus, you can always add additional pages using the editor. It’s a simple and flexible way to get your website up and running quickly with a professional, unique look.

Additional Ease of Use Features

Choose From Thousands of Free Stock Images

Network Solutions makes up for its lack of an AI image generator with a library of thousands of free stock photos. While they might not be the best replacement for the custom visuals your company produces or uses, these images can be a quick and effective solution when you’re short on time.

Safeguard Your Website’s Data With Site Backups

Network Solutions lets you easily create backups for your website so you can quickly restore your site in case of data loss, hacking, or accidental changes. Just click the history icon at the top of the editor, select Create Backup, and Network Solutions will handle the rest.

Network Solutions gives you round-the-clock support, including live chat, phone assistance, and a comprehensive knowledge base. Unlike some website builders that advertise “24/7 support” but only point you to a static help center, Network Solutions’ live chat is genuinely available any time, any day. I tested it myself on a quiet Sunday morning and was pleasantly surprised by how responsive it was.

Before reaching a live agent, I answered a few quick questions from the chatbot. Within a minute, I was connected to a human representative. I asked whether the Website + Marketing plan supported online store creation, and also inquired about getting in touch with Network Solutions’ design team. The agent provided clear, helpful answers right away.

Later that day, I gave phone support a try, and it was a similarly smooth experience – brief pre-screening questions followed by a helpful and knowledgeable agent. This time, I asked about SEO tools. The agent clarified that while Network Solutions doesn’t have built-in SEO features, it does provide a separate, standalone SEO product.

If you prefer to figure things out on your own, the Network Solutions knowledge base is well-organized. It groups articles into categories like e-commerce, hosting, and account management, so you can find answers fast. And if you ever hit a dead end, there’s a clear call-to-action button that connects you directly to live chat support.

Cheap Initial Pricing, but Beware of Renewal Fees

Network Solutions has three pricing plans: Website, Website + Marketing, and Ecommerce. The Website plan is the most affordable, but I only recommend it for beginners or anyone building a basic portfolio or blog. If you plan to sell services, take appointments, and promote your business, the Website + Marketing plan is the better choice.

The main upgrade in the Ecommerce plan is the e-commerce functionality. But unless you’re specifically launching an online store, the Website + Marketing plan offers the best value. It includes significantly more features than the basic Website plan for a modest price increase, whereas the jump to the Ecommerce plan is much steeper.

Network Solutions doesn’t have a free plan or trial, and its 3-day refund policy is too short for a proper evaluation. That said, Network Solutions’ introductory pricing is among the lowest in the industry. The Website plan starts at just $1.95 for the first month. After that, the price increases to $16.99/month.