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Reviews and expert opinion Zhibang

Mark Holden Mark Holden Web Hosting Expert

Taiwanese hosting provider Zhibang provides a variety of shared hosting, VPS, and dedicated server solutions. You get seven days to try before you buy, then 30 days to change your mind.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Screenshot 2019 10 30 at 09.04.16Taiwanese company “Zhibang Life Museum” (translated from Simplified Chinese) was founded in 1997. Its confusing, poorly designed website is available only in Chinese, and its servers sit in Taiwan’s Chunghwa Telecom IDC data center, which guarantees 99.999% network uptime.

Features and Ease of Use

Zhibang’s shared hosting comes in three main categories: General, Linux, and Windows. The shared hosting features include: 

  • Free domain
  • Free SSL (excluding Windows plans)
  • Free web tools
  • Free advertising
  • Free HTTPS support
  • SitePro website builder (excluding Windows plans)

The General web hosting plans are Shibang’s affordable hosting plans that provide 5 GB to 8 GB disk space, 25 GB to 150 GB monthly traffic, one hosted website, and FTP management.

The Linux hosting plans (at five levels) are suitable for professional webmasters with demanding websites. Disk space ranges from 25 GB to 100 GB, bandwidth is between 750 GB and 1,000 GB, and you get up to five hosted websites. With these plans, you also get:

  • Apache webserver
  • MySQL and phpMyAdmin
  • PHP, Perl, cURL
  • Zend Optimizer and Zend Extension Manager

The five Windows hosting plans provide the same bandwidth, disk space, and hosted websites as the Linux subscriptions. However, they support different technologies, such as ASP.NET.

Pricing and Support

Including the setup fees, and for the features on offer, Zhibang’s hosting plans are slightly expensive compared with other Taiwanese hosts. Although you have to sign up for a year, the seven-day free trial (to try before you buy) and the 30-day money-back guarantee (to get you out if anything goes wrong) mean that you can get started relatively risk-free.

Most packages include a free domain, free SSL certificate, free website migration, and (with the WordPress plans) the cPanel control panel. There is even an entirely free hosting service for small businesses, but you have to submit an application and wait in line.

While you should be able to contact the customer support team via telephone, fax, email, or online contact form, my exploratory email received no reply. For self-support, you will find the “Zhibang Little Helper” help center:

Screenshot 2019 10 30 at 09.38.38

4.1

Pricing

Comparison

How does Zhibang match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
ZhibangCompare4.1Compare
BluehostCompare2.5Compare

Zhibang REVIEW: BOTTOM LINE

Despite its poor website and unresponsive pre-sales support, Zhibang does have something to offer in terms of shared hosting, VPS, and dedicated servers. It also offers some free stuff, depending on the plan you pick.

Pros

  • 30-day money-back guarantee
  • 7-day free trial
  • Free domain
  • Various hosting options

Cons

  • Unresponsive pre-sales support
  • Poor website

See Zhibang for hosting plans with some freebies, a seven-day free trial, and a 30-day money-back guarantee.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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