ZAWebHosts has been in the web hosting industry for several years. The firm specializes in providing an array of hosting solutions including email hosting, web hosting, VPS hosting, and domain name registration services. It is a South African hosting vendor whose data center is located in South Africa as well. It targets businesses of all types and sizes in South Africa and other countries worldwide.
Features and Ease of Use
Some of the standard features you are likely to find in ZAWebHosts include:
- WHM cPanel
- FTP accounts
- Softaculous script installer
- Free domain
- Add-on domains
- MySQL databases
- Unlimited Subdomains
- Unlimited autoresponders
- PHP support
- Backup services
- Firewall protection
All of ZAWebHosts servers are hosted in its data center located in South Africa. It uses the leading cPanel control, which is user-friendly. It is also multi-language and supports multiple languages, including English, French, Dutch, Norwegian, Portuguese, Russian, Spanish, and German, among others. It uses the Linux operating system on its hosting packages.
Its web hosting package includes three packages: personal hosting, email hosting, and business hosting. Its personal hosting includes three plans. The basic plan comes with: 1000MB disk space, 5000MB bandwidth, one FTP account, 20 email accounts, unlimited subdomains, and one add-on domain. Its advanced package comes with 3000MB disk space, 80000MB bandwidth, 2FTP accounts, 40 email accounts, unlimited subdomains, and two add-on domains.
The firm also provides personalized email hosting solutions to its users. Spam assassin and white list email addresses, as well as blacklist email addresses are some of the features incorporated in the ZAWebHosts email hosting package.
Additionally, the company provides weekly and monthly backups to protect its clients’ data. The vendor also offers VPS hosting, which is perfect for businesses. Their hosting packages come with preinstalled CMS solutions such as WordPress, Joomla, and Drupal, among others.
It offers SSL certificates as an extra package that can be purchased separately.
Pricing and Support
ZAWebHosts hosting packages are quite pocket-friendly. It offers an inflexible billing cycle in which customers are required to commit to an annual payment contract. Its prices are listed in the South African rand and U.S. dollar.
The company offers a 30-day money-back guarantee. However, the guarantee does not include domain name registration services. It also offers a 99.9% network uptime guarantee.
You can get in touch with the ZAWebHosts technical support team through telephone, email, ticketing system, and contact form support. It has no live chat support, nor does it offer 24/7 support.
You can reach out to its technical support team on business days from 8:30 AM – 5:00 PM (SAST). I found its customer service team to be courteous, professional, and eager to offer assistance where necessary. The support team replied to my email query within 12 hours of sending it and adequately responded to all of my queries.
It also offers a knowledge base to supplement its customer service team, though it only has a few tutorials. Unfortunately, it has no FAQ section, blogs, or video tutorials.