After a chat with one of their reps, I came to learn that Zahid-Host’s main operations are based in Ukraine and that it has been around since 2010. Currently, this vendor’s offerings are aimed at hosting E-commerce sites integrating some of the most popular CMSs such as WordPress, Open-Cart, CS-Cart, and WooCommerce.
The Zahid-Host website is available in four languages: English, Russian, Ukranian, and Polish.
Features and Ease of Use
As alluded to above, Zahid-Host web hosting solutions are optimized for E-commerce websites and they are hosted in the cloud to be able to handle the requirements of customers. The offered services incorporate the following standard features:
- Free SSL certificates, HTTP/2, and TLS
- OS: Linux Ubuntu servers
- MariaDB databases
- Bot Protection
- CDN network
- SSH access
- Free website migration
Its server resources are split into two groups: Backend and Frontend servers. Backend servers are in Germany and Russia and combine a complex set of interconnected hardware and software components where data processing takes place, while Frontend servers are hosted in multiple locations and used for load balancing, caching, and data protection to ensure maximum availability.
I Process Manager) implemented with tools and features that are useful for all types of websites, even the ones with the most complex databases.
By default, the plans come with daily remote backups, but the storage of the previous backups range from 15 to 180 days depending on your choice of hosting package.
Pricing and Support
Zahid-Host’s hosting prices are listed in U.S. dollars they are significantly higher than what most vendors are offering in the market. The plans are billed monthly and to make a purchase, you’ll have to sign up to your control panel or create an account with the vendor.
All hosting plans come with a 99.9% SLA agreement policy but unfortunately, there is no money-back guarantee or any refunds.
For help, customers can contact representatives in Ukraine and Russia via telephone, email, or chat with them online. You can also hire its technical support experts to assist you to perform basic or complex activities like installation, setup, and OS updating, among others. I sent a query via email and received a response in less than 20 minutes.
The vendor also has a very helpful help center with technical articles and well-answered FAQs for DIY customers.