Apart from hosting and digital solutions, Yellow Cactus also specializes in AWS, SaaS, IT/ESN, and outsourcing. Its tier-III datacenter is in Vitry-sur-Seine (Paris). In 2013, the company used virtualization solutions to reduce its data center’s electricity consumption by 50%. To date, Yellow Cactus has realized 2,775 projects. Its website is in French.
Features and Ease of Use
From shared hosting to dedicated servers and VPS, Yellow Cactus offers various hosting choices. All three VPS plans come with:
- High availability
- Ubuntu, Debian OS, CentOS
- 100 Mbps warranty
- Backup (for 7 days/4 weeks)
Its website mentions only three VPS plans in detail, while the rest are available as customized plans to suit the particular hosting needs of different customers. The company’s three VPS plans are Starter, Evolution, and Expert. They differ in terms of CPU (2-6 cores), RAM (4GB-8GB), and storage space (100GB-400GB). All of these plans come with an access fee, but you get them for free if you opt for a twelve-month commitment.
A unique feature available with Yellow Cactus is its SAN storage via Fiber Channel for exceptional scalability, performance, and reliability. The company also offers CDN for faster content delivery and improved end-user experience.
With its DDoS protection, Yellow Cactus ensures server protection against hackers, who launch DDoS (distributed denial of service) attacks. The secured servers of Yellow Cactus guarantee an availability rate of over 99.99%.
Finally, since Yellow Cactus is an OpenCart specialist since 2012, you can even take advantage of its development team to help revamp or create your online store.
Pricing and Support
The VPS plans from Yellow Cactus are expensive. Even when you consider its entry-level plan, it’s almost four times more than what the industry average is. And when you add the access fee to these pricey plans, they won’t suit those looking for affordable VPS packages.
These plans are payable monthly in EUR but you may opt for a longer term to get certain benefits (like waiving the access fee with yearly commitment). Though Yellow Cactus indicates the option of a test account, the details (duration, cost, etc.) aren’t mentioned clearly.
You can reach the company’s support staff via phone, fax, or an online support form. However, my generic query submitted via the online form wasn’t answered. Existing users may use their login credentials to access the online support helpdesk (from Mon-Fri: 9:00 a.m. to 6:00 p.m. local time). However, the absence of a live chat was a big disappointment for me.
Though Yellow Cactus has a blog, it’s primarily focused on relevant and recent news and the company’s product/service launches. It only has a handful of informative posts, those looking for self-help won’t find much here. Since the company doesn’t have any FAQ or knowledge base, there isn’t much to offer in terms of self-help utilities.