Features and Ease of Use
Yahoo Small Business web services come with the following standard features:
- 99.9% network uptime guarantee
- Free SSL certificates
- Free website building tools
- Secure FTP file manager
- PHP 7, Perl 5.8.7 support
- MySQL 5.1 database
- Backup and restore services
- Free domain
Yahoo Small Business owns redundant data centers geographically distributed all across the globe. The data centers house high performance and reliable servers with a network uptime guarantee of 99.9%.
Yahoo Small Business web hosting solutions come with features that meet the needs of most businesses even as they keep on growing. Its shared web hosting solution is divided into three packages: Basic, Advanced, and Premier. Basic is the starter shared hosting plan, designed for personal websites and blogs. It comes with 100GB disk space, 100GB monthly data transfer, 10 website pages, 250 email addresses, one domain name, and 100 subdomains.
The Advanced plan is for E-commerce websites and includes unlimited website pages, 500 email addresses, 500GB disk space, 500 GB monthly data transfer, one domain, and 500 subdomains. Premier is the most advanced hosting plan for websites with high traffic. It comes with 1,000 email addresses, unlimited disk space, and unlimited data transfer.
Yahoo Small Business offers WordPress hosting plans that come with easy-to-use website building tools. With this plan, users can create and customize their websites even if they have no coding experience. Moreover, all of this vendor’s hosting solutions are encrypted with free SSL certificates for protection from cyber attacks.
Pricing and Support
Yahoo Small Business hosting plans are quite expensive, especially when you consider that they include very basic features. The hosting plans come with flexible billing cycles and the prices of these plans are listed in U.S. dollars.
Customers who are not satisfied with Yahoo Small Business hosting solutions can always ask for a refund, as the vendor has a 30-day money-back guarantee policy.
The Yahoo Small Business customer service center is available via telephone and you can call them during business hours from Monday through Friday, 6:00 AM to 5:00 PM PT. The vendor does not avail other methods for non-customers to get in touch with its support. However, existing customers have access to an online ticketing system as well as live chat.
In addition, many customers have expressed disappointment in its support services that they accuse of offering empty promises, never quite resolving the issues they raise. Yahoo Small Business is yet to put up a knowledge base but has an active community where users help each other solve hosting-related problems.