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Reviews and expert opinion X3Host

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

X3Host is a U.S. based web hosting company that offers an array of hosting packages to its customers worldwide. Among other services, the vendor offers shared web hosting, reseller hosting, VPS solutions, dedicated servers, and domain name registration services. Before you make any final decisions, you should check out Hostinger’s cheap plans.

Overview

X3Host

X3Host is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

X3Host is a web hosting company that has been in operation for quite some time now. The hosting provider is based in the United States and prides itself on hosting thousands of websites in the U.S. and the world over. It offers a wide range of hosting solutions, including shared web hosting, reseller hosting, green hosting, VPS solutions, dedicated servers, SSL certificates, and domain name registration services.

Features and Ease of Use

X3Host website hosting solutions come with the following standard features:

  • cPanel/WHM control panel
  • PHP 5.6 with FastCGI
  • Softaculous one-click installer with pre-installed scripts
  • SSH access
  • SSL certificates
  • 99.9% uptime guarantee
  • Dedicated IP address
  • MySQL 5.1 databases
  • Free domain name
  • Free CloudFlare CDN

X3Host servers are housed in data centers located in the U.S., Germany, and the Netherlands. The data centers are equipped with high-performance hardware infrastructure and the latest networking technology for powerful hosting and reliability. The vendor uses both SSD cloud-based servers and HDD servers with RAID 10 configuration, providing incredible levels of performance for its clients’ websites.

X3Host VPS servers are powered by both Linux and Windows OS platforms. The servers are based on OpenVZ virtualization technology, allowing physical servers to run multiple isolated operating systems for better server utilization. However, the vendor has not been able to live up to its standards as its VPS are not steady and experience regular downtime. This ends up being quite frustrating for most customers.

To show that X3Host is socially responsible, it offers energy-efficient green web hosting services to its customers. With this hosting package, clients get to host their websites on eco-friendly green hosting servers as well as energy-efficient hardware infrastructure.

X3Host performs daily backup services of its client’s website data. The backup data is then stored in separate servers where customers can easily restore their files in case of a disaster or data breach.

Pricing and Support

X3Host web hosting plans are quite cheap, and have very few notable feature restrictions. All plans come with flexible billing cycles, including monthly, quarterly, semi-annually, annual, biennial, and triennial subscriptions. The prices of these plans are listed in U.S. dollars.

X3Host offers a 30-day money-back guarantee, but customers can only claim a refund within the first 30 days after they sign up with the vendor. In addition, the hosting provider promises to maintain an uptime network guarantee of at least 99.9%.

Customers can reach out to the X3Host customer support desk via telephone, email, and ticketing system. Although the vendor seems to have live chat, the link to the live chat is invalid. The X3Host technical support team claims to be available 24/7, but in contrast, they are mostly unavailable even on working days. Most of this vendor’s customers paint its support team as incompetent, rude, and very slow to respond. However, I didn’t get a response at all when I contacted them via email, not even a slow one.

X3Host

That notwithstanding, the X3Host website has a detailed knowledge base.

Pricing

4.3
A Free Domain is included when purchasing any hosting service from X3Host

Comparison

How does X3Host match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
X3HostCompare 4.2 Compare
BluehostCompare 2.5 Compare

User reviews

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Bottom line on X3Host

X3Host has invested substantially in the necessary hosting infrastructure to host even the most demanding websites with complex databases. However, the vendor can’t keep up with the standard it has set, as its VPS servers fail intermittently, frustrating manyof its customers. What’s worse, its customer support team comes across as ignorant, rude, and unprofessional, and cannot be relied upon.

X3Host might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Servers use SSD and HDD storage with RAID 10 configuration
  • Offers energy-efficient green web hosting solutions
  • Cheap web hosting solutions with very few feature restrictions
  • 30-day money-back guarantee

Cons

  • VPS servers are not steady and experience regular downtime
  • Rude and incompetent customer support team
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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