WireNine was established in 2004 with the main goal of providing hosting with outstanding performance and great customer support. As such, they offer an SLA-backed 100% uptime guarantee as well as 24/7 technical customer support. Their packages are aimed mostly at SMB customers who need great performance and robust hosting features that help them manage their websites. They are based out of the USA, but operate out of data center facilities in four different locations across the globe.
Features and Ease of Use
Top of the range shared, reseller, and VPS hosting with an emphasis in performance and stability:
- 100% Uptime guarantee backed by an SLA
- Free domain registration
- Host an unlimited number of domains
- Free Let’s Encrypt SSL certificates
- Automatic daily R1Soft CDP Backups kept for up to 30 days
- Up to 200 GB SSD storage
- Up to 6 TB bandwidth
As WireNine comes with cPanel, you’re already assured of feature-rich hosting with support for almost any programming language and management features like backup and restore. Their servers also run on fantastic infrastructure optimized by CloudLinux OS and LiteSpeed as well as CloudFlare CDN and Railgun, nevermind the 100% SSD storage and dedicated RAM and CPU resources based on your package.
VPS services are also protected and reliability ensured by KVM virtualization, RAID controllers, and redundant power and network infrastructure.
This is what allows them to promise 100% uptime, and they’ll repay you 5% of your monthly fee for every 30 minutes of downtime.
The only bad thing is that you don’t get massive amounts of storage and bandwidth, so it might not be appropriate for the largest or most media-rich websites. However, this can be upgraded once you’re a customer. In general, WireNine is for those who need performance above all else.
If you don’t want to install your own CMS using cPanel and Softaculous, they also provide their own site building tool which is a very beginner-friendly option to build your website.
Pricing and Support
WireNine is by no means the cheapest hosting provider you’ll come across. Their prices start firmly in the mid-range for shared hosting with their top plans being quite expensive. For the price you pay, you also don’t get a lot of storage or bandwidth.
Also, just keep in mind that their WordPress and web hosting products are actually one and the same.
However, it’s not all bad as at least part of the reason why you pay so much is because WireNine is an extremely polished and feature-rich hosting provider with great infrastructure. You also get a free domain, cPanel license (WHM also for VPS or resellers), SSL certificate, DNS management (for one year), email forwarding, and CDN. That’s a lot of added value.
If you purchase any of their services, you’ll also be protected by an outstanding 60-day money back guarantee. If you choose a billing term of a year or longer, your hosting will also be discounted at a flat rate per month.
Just watch out for the fact that you’ll have to pay extra if you want Softaculous, backups, or malware protection with a VPS. Other than that, their pricing is very transparent. However, whether their prices are worth it for you depends on how willing you are to pay for a polished, high-quality hosting service.
You also won’t find many better knowledge bases if you are someone that prefers to solve minor issues yourself. On top of useful articles, WireNine also provides an extensive library of video tutorials that guide you through most of the features of their hosting. However, you’ll also have 24/7 live chat and ticket support on hand with phone support available during office hours. However, don’t count on their live chat always being available, particularly during weekends and odd hours. When it is available, they usually respond quickly and are helpful and knowledgeable, although not the most friendly perhaps: