WireNine was established in 2004 to provide hosting with outstanding performance and good customer support. As such, this host offers an SLA-backed 100% uptime guarantee as well as 24/7 technical customer support.
WireNine is based in the U.S.A., and its website is in English, but it serves websites from data centers in four different locations around the world.
Features and Ease of Use
WireNine’s hosting plans provide the following features:
- SLA-backed 100% uptime guarantee
- Free domain registration
- Unlimited number of domains
- Free Let’s Encrypt SSL certificates
- Daily R1Soft backups retained for up to 30 days
- Up to 200 GB SSD storage
- Up to 6 TB bandwidth
WireNine’s hosting comes with the cPanel control panel, so you get management features such as backup and restore, and you’re assured a feature-rich hosting experience with support for almost any programming language. If you don’t want to install your own CMS using cPanel and Softaculous, you can use the beginner-friendly website building tool instead.
Servers run on fantastic software infrastructure optimized by the CloudLinux operating system with LiteSpeed Web Server, Cloudflare CDN, and Railgun for top performance. Hardware performance optimizations include 100% SSD storage and dedicated RAM.
The only downside is that you don’t get massive amounts of storage and bandwidth, so this hosting might not be ideal for the largest media-rich websites, but you can upgrade when you become a customer.
VPS solutions use KVM virtualization, RAID controllers, and redundant power and network infrastructure for reliability.
Pricing and Support
WireNine is not the cheapest hosting provider you’ll find. Its prices start in the mid-range for shared hosting, and its top plans are quite expensive. To make matters worse, you don’t get much storage or bandwidth for the price you pay.
It’s not all bad news, because the high price buys you an extraordinarily polished and feature-rich hosting experience with excellent infrastructure. You get a free domain, a cPanel license (or WHM for resellers), SSL certificate, DNS management (for one year), email forwarding, and a CDN. That’s a lot of added value, but beware that you’ll have to pay extra for Softaculous, backups, or malware protection with a VPS.
Discounts are available for longer-term commitments, and the very generous 60-day money-back guarantee should mitigate your commitment risk. You also get an incredible 100% uptime promise, with 5% of your monthly fee refunded for every 30 minutes of downtime.
For self-support, WireNine provides one of the best knowledge bases you’ll find. Besides written tutorials, it includes a library of video tutorials that guide you through most of the hosting features. You can also summon 24/7 support by ticket, or by telephone support during office hours. The live chat is not always available, particularly during weekends and unusual hours, but you usually get a rapid and knowledgeable (if not the most friendly) response when it is available.