WebinHost is a web hosting company with its head offices based in Brazil. The hosting firm is a subsidiary of Webin Group and it was established in 2007. Today, it boasts of powering over 10,000 websites in Brazil and the United States. Its offerings include web solutions, server management, domain name registration services, and SSL certificates as well as server software services. The WebinHost website is only available in Portuguese.
Features and Ease of Use
WebinHost website hosting services run on some of the latest hosting features that are used on the web today. This is to suit the requirements of all types of websites, including those with HTML as well as PHP and MySQL powered websites. Some of the standard features included in its hosting solutions are:
- cPanel/WHM control panels
- Website visitor statistics
- Website builder
- Unlimited email accounts
- FTP accounts
- 99.5% uptime guarantee
- SSh access keys
With WebinHost, client’s websites are hosted on fast CloudLinux hosting platforms housed in multiple data centers located across Brazil and the U.S. The latest features in these data centers include multiple UPS systems, FM-200 fire suppression system, diesel backup generators, and 24/7/365 onsite management team. Thus, the hosting firm can offer a highly secured and reliable web hosting services.
Network infrastructure in these data centers is powered by multiple OC-12 internet connections that connect over 30,000 servers. The servers come with large monthly bandwidth that exceeds 25GB to ensure fast internet connections. This has given the vendor a high reputation among internet professionals; whether novice webmasters or IT gurus.
It is worth noting that, although the vendor’s hosting solutions are licensed to use R1Soft server backup manager, none of the solutions include backup services. With that in mind, the hosting company advises customers to create backups for their own websites to avoid loss of data in the event of a disaster.
Pricing and Support
WebinHost hosting prices compare unfavorably with other vendors in the same niche. They are considered to be expensive, especially for small scale business owners. However, its hosting plans come with flexible monthly billing cycles. Prices are listed in Brazilian real.
WebinHost advertises a 99.95% uptime guarantee for WordPress and cloud hosting solutions, but its shared web hosting solutions come with only a 98.0% uptime guarantee. The vendor also does not seem to offer any uptime for its VPS, dedicated servers, and reseller hosting solutions. Moreover, none of this company’s hosting solutions seem to have a refund policy.
You can contact the WebinHost customer desk via telephone, live chat, contact form, or ticketing system. That said, it does have an email address, but I had to go to their Facebook account to find it. The vendor promises to offer round the clock customer service but on the contrary, their reps take days before they can respond to customers’ queries.
The WebinHost website has a pretty comprehensive knowledge base with useful tutorials and articles.