Features and Ease of Use
Hosting solutions include the following standard features:
- cPanel and WHM control panels
- MySQL databases
- MSSQL databases
- R1Soft daily backups
- Linux and Windows hosting
- 99.99% uptime guarantee
- Fantastico one-click script installer
- Free website statistics
- Unlimited FTP accounts
- Unlimited email accounts
There are three shared web hosting packages: LINUX BRONZE, LINUX COOL, and LINUX HOT.
The most basic BRONZE shared hosting plan is perfect for beginners. It includes 10 GB disk space, 10 GB monthly bandwidth, and ability to host one website.
The most advanced HOT plan is designed for SMEs. It comes with unlimited disk space, unlimited monthly bandwidth, and you can host an unlimited number of websites.
WebHostingValley performs daily backups on its servers, powered by R1Soft Server Backup Manager. However, the vendor encourages customers also to take their own backups in case its own backups fail to restore.
WebHostingValley’s data centers have IP transit connectivity linked to major internet backbone carriers with Tier I and Tier II networks. These data centers house SSD dedicated servers with hardware RAID 6 configuration for dual parity fault tolerance that offers protection against multiple storage drive failures. The servers are monitored 24/7 and use the latest security software.
Pricing and Support
The hosting plans are reasonably priced (in U.S. dollars) despite a high one-time setup fee. Flexible billing cycles include monthly, quarterly, semi-annual, and annual subscriptions.
There is no free trial and no money-back guarantee for shared hosting, but you do get a 10-day money-back guarantee with VPS plans. And all customers get a 99.9% network uptime guarantee.
There is no telephone, ticket or live chat support, so you have to access WebHostingValley’s 24/7 customer support via email. Although this vendor promises to respond to inquiries within 20 minutes, it took them more than 48 hours to get back to me (admittedly as a non-customer):
The knowledge base for self-support is quite limited and not worth mentioning or exploring.